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Bourne's Auto Center
- Used Car Dealers
- Washington, MA
About this business
The Bourne's Auto Center is a family-owned and operated business. The center has a staff of Automotive Service Excellence-certified technicians. It is a full-service automobile dealership company. The Bourne's Auto Center offers a selection of owned and pre-owned cars. The center provides inventory management, order placement, appointment scheduling and customer support services. It offers vehicles from various makes, including BMW, Dodge, Nissan and Saab. The Bourne's Auto Center has a fleet of cars, trucks and sport utilit... read more
Location details
135 Belmont St, Rte 123, Washington, MA, 02375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The response from the dealer was prompt, informative and courteous. The customer service I received was above and beyond my expectations.
Business response:
Thank you for your kind words Monica! It was our pleasure assisting you. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
The person that I spoke with was very helpful, and informative
Business response:
Thank you for awarding us with 5 stars! Let us know if we can be of any further assistance. Michael Kelley General Manager
I was very unhappy with the purchase of my car. I bought the car and they took two weeks to deliver it to us when they said it would only be two-three days. Three days after I got my car, several warning lights turned on on my dashboard and I brought it to my local Honda and they said that there is a serious problem with the engine.
Business response:
Sorry to hear this. We are completely unaware of anyone with a Honda currently having issues. We would most certainly like to assist in anyway we can. Please contact me directly at 508-230-2903 or via email at mike@bournes.com. Michael Kelley General Manager
It was fast and no pressure. I picked it up the next day. After the fact, I think they should stress any Covid things they do. I donât know if they disinfect the vehicle before the test drive.
Business response:
Thank you for your business! We take all appropriate covid measures and have been operating throughout the entire pandemic with very few cases. It certainly has not been easy. If you need anything at all please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Dealer rep contacted me right away and thankfully pointed out that the car I was looking at was a manual shift which I didn't notice so it was not something I was comfortable with but will keep my eyes open for another vehicle within the next few week.s
Business response:
Thank you for taking the time to review your experience. We appreciate the opportunity to earn your business. Let us know if you have any further questions. Michael Kelley General Manager
They were very polite and helpful.
Awesome dealer, great experience, and great staff. Had the best deal and the best my financing offer. Got the car and everything was taken care of there. Drop off not happy about another monthly car loan but was very happy with my purchase. I would definitely recommend Bourne Auto, great dealership with fair prices.
Business response:
Thank you for your business Owen! We are thrilled our team was able to earn your 5 star rating. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
They were very helpful. It was a very good experience
Great
Frequently asked questions about Bourne's Auto Center
How is Bourne's Auto Center rated?
Bourne's Auto Center has a 4.6 star rating with 3,192 reviews.
When is Bourne's Auto Center open?
Bourne's Auto Center is open now. It will close at 7:00 p.m.
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