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Boots

4.1

About this business

Location details

19 Castle St, Norwich, NR1 3DD, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1969 reviews
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Steve Burton's profile image
Steve Burton 
on Google
3 weeks ago

Booked with Boots for travel vaccinations, appointment cancelled twice by Boots due to staff sickness, turns out they only had one person qualified in the whole of Norfolk to give vaccinations. A company that size you would expect more trained staff. Contacted Travel Doc as I was travelling very soon , plenty of appointments available and to top it off Travel Doc were much cheaper. Thank you for saving my holiday. 

Ivy A's profile image
Ivy A 
on Google
a month ago

It is split into two levels so it’s a bit uncomfortable to get everything you want quickly with a child in hand. So I now order online. 

Emily K's profile image
Emily K 
on Google
2 months ago

Bit of an awkward Boots, there's no one manning the two actual human tills so you only have self service, which constantly go wrong and are very finicky, so you always end up summoning someone over. Yes, self service is convenient for some but there are many circumstances where it's far easier to deal with a person, esp in a pharmacy! As someone else mentioned, the security gard near makeup will follow you around if the place is quiet which is really off-putting. 

Phoebe Peat's profile image
Phoebe Peat 
on Google
2 months ago

AVOID THIS STORE!! Went in Saturday 24th with a friend and was made very uncomfortable by a security guard following us around everywhere we went and staring at us like we were going to steal. There was plenty of other people in the store so I don't know why he felt like we were going to steal anything. We were both just looking around the store like anyone else would and not doing anything dodgy at all. We both felt very uncomfortable and discriminated by this man who obviously thought that anyone with tattoos and piercings... read more

Danielle Dale's profile image
Danielle Dale 
on Google
2 months ago

Went on Saturday 24th at around 4pm and me and friend wwre shopping like we usually we got her makeup and had a look round felt someone staring at me and te security gard is standing at the end if te isle just glaring at us and making us feel very uncomfortable when we done nothing wrong just doing our normal shopping and he decides to follow us all the way round and doesn't say anything to us but this isnt the first time either just because we may have piercing and tattos we shouldn't be stigmatised that were going to steal... read more

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Frequently asked questions about Boots

How is Boots rated?

Boots has a 4.1 star rating with 969 reviews. 

When is Boots open?

Boots is open now. It will close at 6:00 p.m.  

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