Boots

Local Reviewer 

on Google

4 months ago

Absolute shocking experience. Pharmacist would prefer to attend to phones rather than customers who have actually made the effort to go into the pharmacy. When attended pharmacist was so vague and drippy the 30 min wait really wasnt worth it. AVOID! 

Chandra Kumar 

on Google

4 months ago

Today the 26/03/25 around 1.00 pm I visited the Boots Caterham. Only 3 staff. One was chatting with her friend who visited the shop. Another was just standing next to the pharmasisit watching himspeaking to a customer. None of them paid any notice of me or the other customers waiting. After 10 minutes of waiting she ( the asian girl) walks up to the cash register and calls up the customer who came after me. Why Boots pick up staff from the "unemployable Queue"???? 

M Arun 

on Google

8 months ago

My prescription for cholesterol had not come through from GP. Asked for a few tablets - 2. The pharmacist checked and said 'no' and 'cannot allow for common occurance'. She said I had asked for metformin in the past. Yes, that was once, years ago. Very disappointing behaviour. Unnecessarily unhelpful. 

Frances Egan 

on Google

9 months ago

Appalling customer service..one male walking around with his hands in his pockets no interest in helping anyone..female staff running around like headless chickens making no eye contact with anyone both in pharmacy n main till..I actually walked out ..queue at both tills..nobody in charge ridiculous situation