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190-196 High St, Poole, BH15 1SX, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | 10:30 a.m. to 4:30 p.m. |
The review is just for the pharmacy and OTC shpping. I can't express how much I detest this shop. I have never had a positive experience in here. The staff are rude, brash and confrontational. I don't mind a queue but my god the queues in here are off the dial. Unfortunately due to its location at times I have no option but to go here for the pharmacy, but I will never ever come here other than as an absolute necessity.
I couldn't find the part to leave a review on the boots page so I'm going to leave it here, but I did want to say a massive thankyou to Konie in Pharmacy department, who listened to me for about 15 mins with 2 seperate issues! With it being busy too. She gave me the correct information and how to treat a issue I had for months ... After being given the incorrect information from Swanage Pharmacy! And in a week it's almost completely gone, and I actually felt I was listened too and she knows her stuff ☺️ thankyou Konie again
Went in at lunchtime to buy some OTC medication. Member of staff stood at end of queue near pharmacy. I asked if I could buy product but told no staff available at lunchtime ( I forgot this is standard in this store). I aaked when I could buy the product, she said 30 minutes, so I said but. what time, and she repeared 30 minutes. Extremely rude and arrogant staff member. I came back in an hour and she was working at the pharmacy.. The lady in front almost in tears at the till due to same member of staff being rude to her. Wo... read more
This pharmacy has previously been excellent and never had an issues I till recently. Put in a prescription for some vitamins following a blood test (doctor prescribed) on collection I was advised that there was no fee to pay as it's vitamins (not had prescribed vitamins before) I questioned this and was reassured several times and they handed me the medication and then left. I have now received a letter from the NHS (and called the number) only to be told that I would need to pay over £50 due to not being exempt. I explained... read more
Offer Covid vaccines that are proven to cause miocardits as well as other serious side effects without informed consent. At best this is professional negligence in a position of trust.
Boots has a 4.1 star rating with 641 reviews.
Boots is open now. It will close at 5:30 p.m.
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