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Bob Moore Mazda
- Auto Repair
- Oklahoma City, OK
About this business
Bob Moore Mazda offers Oklahoma City some of the most popular new and pre-owned vehicles in the metro. Check out our various models like the CX-3, CX-5, Mazda 3 4-door, Miata MX-5 and more. Ask us about our affordable financing options. We are located on North Kelley Avenue. Visit our dealership today.
Location details
13045 North Kelley Avenue, Oklahoma City, OK, 73131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service department was the best !! Sales men are HORRIBLE!! I was made to wait and wait while sales men stood around desk and talked. Was told they would call me, then they call me at the time I was at work, which they knew. Sales was rude. Service department gets 5 stars and I would give them more if I could. They were helpful, respectful and followed through with what they said. Very professional.
Business response:
Debbie, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Just bought a 2018 Mazda 3 , already have a Mazda 6, came back to this dealership because of the service department. The service department is the best I have ever encountered. Sure hope they know how lucky they are to have these employees and make sure to keep them!! The car I wanted had to be located, this was done in a few days and delivery was right on schedule.
Business response:
Congratulations on your new vehicle! We're so glad you had such a positive experience! If you ever have additional questions or needs, don't hesitate to reach out! Safe travels!
Fast and friendly service. Just needed to have a keyless remote reprogrammed.
Business response:
Brenda, we are so happy to read such a great review about Bob Moore Mazda! We are always more than happy to assist you if anything else comes up. Take care!
Worst customer service I’ve ever experienced! We bought a brand new car last Tuesday. We had them add a “black out” package to the car and did not take it home that night. We were told the car would be ready in 3-4 days but it has yet to be delivered to us and we were told today it will be Friday, which will be 10 days after we signed papers. When we have tried to speak with a manager, we get told they are all with customers and nobody has bothered to call either of us back. Do not waste your time at this dealership.
Business response:
Ashley, thank you for taking the time to leave us this detailed feedback. We strive to provide excellent experiences, and we are saddened to learn that we may have fallen short of the high standards we set for ourselves. If you are willing to give us another chance, please contact us at (866) 427-2173 so we can understand your situation better in order to try and turn your experience around. Thank you, Bob Moore Mazda
I purchased my 2013 Mazda 3 new from Bob Moore. They are the only service department that has ever done anything to my car and I plan to keep it that way. I trust their judgement and their service recommendations. I do not feel that they have ever tried to get me to purchase something that wasn't necessary. I plan on keeping this car for a long time, and I think Bob Moore will help keep it in the best shape possible for it's age. Thank you!
Business response:
Donna, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very friendly people, fast service, fast parts ordering.
Business response:
Peggi, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope to see you soon!
Employees are friendly and courteous. Recall and service completed in timely manner.
Business response:
Hi Regina, thank you so much for your positive comments about Bob Moore Mazda! We hope to see you soon!
Always a good experience with Bob Moore Mazda. They are efficient and keep me informed on the progress of repairs. The two waiting areas are both comfortable and it’s nice to have something to drink or a snack while waiting.! My only problem is with Mazda the car company. This is the third Bluetooth component I have had since owning the 2014 CX5. Now I’m having to pay under extended for a important safety part that continues to stop working. When it stops working the phone stops so you can’t even call 911 hands free! This is... read more
Business response:
Sondra, thank you for the high star rating! We appreciate all constructive feedback, as we are always looking for ways to improve our services. Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!
Business response:
We appreciate the five stars, Brian! We hope to see you again!
Frequently asked questions about Bob Moore Mazda
How is Bob Moore Mazda rated?
Bob Moore Mazda has a 4.6 star rating with 1,808 reviews.
When is Bob Moore Mazda open?
Bob Moore Mazda is open now. It will close at 6:00 p.m.
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