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Bob Brady Mitsubishi

3.7

About this business

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Location details

3855 E Boyd Rd, Decatur, IL, 62521, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
3.7384 reviews
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Hayley Perry-Campbell's profile image
Hayley Perry-Campbell 
5 years ago

I had recently been looking for a car. This dealership called me, I DID NOT call them. I told them that I didn’t believe that they would be able to help me due to my credit not being the best. I was completely upfront with them about everything...what was on my credit, that I had no co-signer, no trade in and no money down. They said that they do specialized financing to help people rebuild their credit, so I agreed to let them try. They called me back and asked me about something on my credit that I had already been upfront... read more

Tracy Cooley's profile image
Tracy Cooley 
recommend  Recommended
5 years ago

easy to deal with, great experience & love the jeep! 

Business response:

Thank you so much Tracy for the review! We appreciate your kind words, and make sure you are treated like family! 😀 

Kenneth Dittmar's profile image
Kenneth Dittmar 
5 years ago

first first one week after I have had the car my horn and my lights f****** and my key will not come out unless I wiggle the hell out of it and now after a year they told me I could trade in the car and I turn around after a year and they won't let him trade in because the car is not worth it now and finding out after a week after a couple weeks after I had it the car is on a recall thing and I can't figure out how to get it get it taken care of and now I'm stuck in my car with it on because I can't shut it off at all so I w... read more

Sheri Nuckolls-Teal's profile image
Sheri Nuckolls-Teal 
5 years ago

Bob Brady has problems with adding adjusting the finance rates after you sign paper work. Also some of the hygiene of employess was very offense and had bad body odor. Management was very unprofessional yelling across the building which made me feel unsafe .at employess while customers were present. It was the worst car buying experience I have ever had. Management was lazy and passive to the needs of customers. My uncle and I were talked to by my sales managers as if were second class citizen and even futher offensive was t... read more

Jerica Renee Moyer's profile image
Jerica Renee Moyer 
5 years ago

i am terribly disappointed in the quality of customer service by the Chrysler service department. they have had my car over a month and struggle to update me And when I call it's as if I'm bothering them. 

Hailey Hauersperger's profile image
Hailey Hauersperger 
recommend  Recommended
5 years ago

I recently purchased a Hyundai Kona from Bob Brady Auto Mall. Drew worked with me in getting me the best deal. I love my car! 

Rob Riley's profile image
Rob Riley 
recommend  Recommended
5 years ago

The whole experience was super easy and completely done through email and text. I originally was just inquiring about a price on Sunday. By Monday afternoon they valued my trade and we had a deal I was happy with. Brandon Lynch was super helpful with the whole process. Tuesday night, they delivered my new truck to me 2.5 hours south of the dealership. That was above and beyond! Highly recommended! If you’re hesitant, don’t be. You’ll be well taken care of! 

Janet Crist's profile image
Janet Crist 
recommend  Recommended
5 years ago

heather was absolutely amazing!! she didnt stop until she got me into the vehicle I wanted. very hard worker and just all around awesome!! 

Savannah Scheree Ward's profile image
Savannah Scheree Ward 
5 years ago

I drove all the way from carlinville il when they called to trade out my car because I lease with there sister store already and didt even trade it out I drove all that way for nothing after they been calling for months to get me to come down.and had my kids with me it was a trouble experience 

Frequently asked questions about Bob Brady Mitsubishi

How is Bob Brady Mitsubishi rated?

Bob Brady Mitsubishi has a 3.7 star rating with 384 reviews. 

When is Bob Brady Mitsubishi open?

Bob Brady Mitsubishi is closed now. It will open tomorrow at 8:30 a.m. 

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