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Bob Brady Mitsubishi

3.7

About this business

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Location details

3855 E Boyd Rd, Decatur, IL, 62521, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
3.7384 reviews
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Michelle Butts Bullock's profile image
Michelle Butts Bullock 
recommend  Recommended
4 years ago

We just had the best time buying a car! YES....REALLY!! From my phone call with Mackenzie today to the very last person tonight... 4 or 5 all together, this was a great experience. We showed up at 5:45pm when they close at 7pm. They helped us and never made us feel rushed. Actually said sorry it was taking so long a couple of times but I thought everything was moving along just fine. At least 4 people stayed over till 8:30pm to help us complete our deal. And let me tell you about the deal they made me..... The best offer I h... read more

Business response:

Thank you so much for the awesome review! We are glad you had a great experience with us, and we were able to get you in a beautiful car for your family. 

Sue Fleming's profile image
Sue Fleming 
recommend  Recommended
4 years ago

Fast and friendly service. 

Business response:

Thank you for the review Sue! We try to provide an enjoyable experience everytime you come to the dealership, and get you out as quick as possible to get you in your new car or your car that need worked on, in the service department. 

James Hodge's profile image
James Hodge 
4 years ago

I put an online application in, through a third party company, and evidently this company ended up with my info, and have been calling every week, if not 2-3 times a week, it’s been 2 months, I’ve tried to get a car through this company several years ago, I was lied to, and told I was approved for a car, drove over 2 hours, to look at said car, and then was told, oh it sold, only to be told, they guarantee that they’d get me in a car, sat there for hours, and still didn’t get an approval at that time, I have no interest in u... read more

Business response:

James we are sorry about your experience with us, we will try to improve our customer service to better support your needs and our other customers needs in the future. 

Leah Oliver Martin's profile image
Leah Oliver Martin 
4 years ago

****CONSUMER BEWARE***** I'm only giving them 1 star because zero is not an option. I would not send my worst enemy to this establishment. We had our 2014 Dodge Ram Promaster cargo van towed to them because we were told they were the only ones in town that could work on a dodge diesel vehicle. We were told that the van needed a wiring harness for the transmission, after it sat there for more than a week before they even looked at it. The harness was then replaced and that di...Continue Reading 

Jose Ramirez's profile image
Jose Ramirez 
recommend  Recommended
4 years ago

Friendly people get you what you need 

Business response:

Thank you so much for the recommendation! We always make sure you are treated like family here. 

Rhiannon Gray Diehl's profile image
Rhiannon Gray Diehl 
recommend  Recommended
4 years ago

Kim Choatie was a great sales woman and made me feel very comfortable. I love my new vehicle! 

Business response:

Thank you for the recommendation Rhiannon! Kimberly makes sure you are treated like family here. 

Harriett Nelk's profile image
Harriett Nelk 
4 years ago
Melinda Jones's profile image
Melinda Jones 
recommend  Recommended
4 years ago

Quickest purchase of a vehicle in my life. 

Myke Reyes's profile image
Myke Reyes 
recommend  Recommended
4 years ago

Sir Lamonte helped us and gave options when we bought our first car. He was able to provide the color of the car we want. Very professional, and still received call from them asking how’s the car now. Thank you! 

Frequently asked questions about Bob Brady Mitsubishi

How is Bob Brady Mitsubishi rated?

Bob Brady Mitsubishi has a 3.7 star rating with 384 reviews. 

When is Bob Brady Mitsubishi open?

Bob Brady Mitsubishi is open now. It will close at 5:00 p.m.  

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