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Bob Brady Mitsubishi

3.7

About this business

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Location details

3855 E Boyd Rd, Decatur, IL, 62521, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
3.7384 reviews
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Sean Nevitt's profile image
Sean Nevitt 
4 years ago

Worst customer service ever 

Business response:

Sorry Sean we will try to improve our customer service experience so it can meet our expectations we set for ourselves. 

Ken Boyd's profile image
Ken Boyd 
recommend  Recommended
4 years ago

Stoped by without apt. To get oil change . They worked me in in a short time . Thank you 

Business response:

Thank you for the kind review! We make sure we can take care of all of our customer’s needs! 

Sharon Wissmiller's profile image
Sharon Wissmiller 
recommend  Recommended
4 years ago

Excellent service super nice sale people 

Business response:

Thank you Sharon for the review! We make sure your whole experience is enjoyable and you want to come back for future car purchases. 😃 

Stephanie D Taylor's profile image
Stephanie D Taylor 
recommend  Recommended
4 years ago

I will have to say from the beginning starting with Kayla all the way to the final stage of purchasing my new 2019 Hyundai Elantra this experience was great. Everyone from the receptionist to the financial person everyone was friendly, kind and willing to help. So happy for this great experience and my new car. Thanks! 

Business response:

Thank you Stephanie for the review! We make sure you are treated like family when you are shopping for your dream car! 😃 

Daniel Dowler's profile image
Daniel Dowler 
recommend  Recommended
4 years ago

Friendly staff and service and they meet all your needs to your expectations always welcome you with smiles great place to buy your vehicle !!! 

Piscis March Punk's profile image
Piscis March Punk 
4 years ago

Was very dissatisfied and disappointed, they never fix anything else they replace wrong parts of my car, after they supposed fixed same day I have the same issue in my car. 

Business response:

We are sorry we were not able to provide the excellent customer service we stride to give here. We will forward this to management and work on our end to improve our customer service for the future. 

Kathy Reiss's profile image
Kathy Reiss 
recommend  Recommended
4 years ago

Easy to work with. Second vehicle we have bought here. Willing to work with the customer. 

Business response:

Thank you for the review Kathy! We are glad you have been happy with both of your purchases with us. 😀 

Stephanie Koontz's profile image
Stephanie Koontz 
recommend  Recommended
4 years ago

I had awesome service at Decatur Bob Bradys Dylan was my sale guy and he was beyond helpful and all around awesome thank you 

Karen Guymon Hauersperger's profile image
Karen Guymon Hauersperger 
recommend  Recommended
4 years ago

Excellent service and professional employees 

Business response:

Thank you Karen for the review! We try to deliver excellent customer service to everyone we provide service for! 😃 

Frequently asked questions about Bob Brady Mitsubishi

How is Bob Brady Mitsubishi rated?

Bob Brady Mitsubishi has a 3.7 star rating with 384 reviews. 

When is Bob Brady Mitsubishi open?

Bob Brady Mitsubishi is open now. It will close at 8:00 p.m.  

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