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BMW of Monrovia treats each individual customer with the highest level of customer satisfaction. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our BMW new car or our used car online inventory, schedule a test drive and investigate financing options. You can also request mo... read more
1425 S Mountain Ave, Monrovia, KY, 91016, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 8:00 p.m. |
Bought a used car here three years ago that turned out to be a lemon � frame damaged and kept swerving to the right.
Business response:
Hi Noel Cacnio, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 795-3529. We look forward to hearing from you.
So rude. No parking. No one wants to help. It literally cost them a sale, the red i3 with Rex. Phone receptionist appalling. Guess they neither want nor need my business. Bummer. Heading south to Norwalk where I’m sure our business will be welcome
Business response:
Hi Susan Gardner Bowers, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
So far, we’ve had a pleasant experience. Caroline is our advisor. She is always courteous and thorough.
Number one , Thanks Mr Cervantes and Mr Gammoh .
Business response:
Laurette Ghosn, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
I highly recommend that you contact Bruce Harris at BMW of Monrovia. I have been dealing with him for several years now and his level of service is SUPERB and impeccable. He always make sure my best interest is his top priority. His honesty, no haggling and no stress approach has earned him more than 5 STARS. Such a true professional!! Thanks so much!!
Have my son’s car serviced there, Caroline is the best, friendly and professional. Will definitely recommend her to all of my friends.
Great customer service thank you Keith. I will recommend this dealership service department to my friends
Business response:
Hello, we appreciate your positive rating! Please don't hesitate to give us a call if there's anything else we can do for you!
Bmw of Monrovia has a 4.1 star rating with 741 reviews.
Bmw of Monrovia is closed now. It will open at 9:00 a.m.
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