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BMW of Fremont

4.6

About this business

Location details

5720 Cushing Pkwy, Fremont, CA, 94538, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.6468 reviews
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Rmarouf, Rabia's profile image
Rmarouf, Rabia 
4 months ago

I had an excellent experience purchasing my vehicle from this dealership. The entire process was smooth, professional, and stress free. The sales team was friendly, knowledgeable, and took the time to answer all of my questions without any pressure. 

Business response:

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring! 

trucker2184's profile image
trucker2184 
4 months ago

Although BMW of Fremont had an amazing used Subaru for me, the service was terrible. Not only did they slap a $13k finance fee on the price tag, they also did not follow through with getting my plates and registration from the DMV. Thankfully I was able to refinance through my credit union, who did things right. Maybe if I was purchasing a new BMW they would have taken more care. 

Business response:

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (510) 224-4820 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. 

Clear2551's profile image
Clear2551 
5 months ago

Very helpful and the atmosphere is always clean. Service advisor Nick is kind and always very helpful. Foreman Noel is top notch with his experience in dealing with BMW vehicles. Thank you Nick and Noel!! The new Service advisor Sonia is also doing a good job and learning the ropes. Thanks also!! 

Business response:

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road! 

selena.garcia's profile image
selena.garcia 
5 months ago

Calvin was kind and worked well with us. He came in on his day off to accommodate us 

Business response:

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! 

paul_tong's profile image
paul_tong 
5 months ago

Excellent service adviser like Anthony. He provided good options on fixing my car. I was very satisfy the option that I chosed. 

Business response:

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road! 

Bill D's profile image
Bill D 
6 months ago

Very easy to navigate. Great people that work there. Very knowledgeable of my vehicle. Anthony was great 

Business response:

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road! 

VB's profile image
VB 
6 months ago

they have performed, what i have asked and it was quick and good. I am happy with the service. Only thing, i want to bring up is - recommended service charges are very high (ex: for replacing wiper blades, they have quoted $129. it takes less than 2min to replace.) Also, for service charges payment, they are adding 2% service charge for credit card payments, which crazy and i have not seen in the past... 

Business response:

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4820. We hope to hear from you. 

missbex17's profile image
missbex17 
6 months ago

Really great experience when purchasing my car. I was in and out of there in about an hour since there was pre-planning. This is my 2nd car purchase from BMW Fremont... they are so friendly and easy to work with! 

Business response:

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you 

elmer.acosta85's profile image
elmer.acosta85 
6 months ago

Muy buen trabajo de parte de los vendedores de la empresa estoy muy satisfecho con el servicio que me brindan ron tanto como Jesús y Jovani muy amables 

Business response:

¡Hola! Nuestro equipo se dedica a brindar a todos nuestros clientes un servicio excepcional y un trabajo de calidad en el que pueden confiar. No duden en llamarnos si alguna vez necesitan algo. ¡Conduzcan con precaución! 

Frequently asked questions about BMW of Fremont

How is BMW of Fremont rated?

BMW of Fremont has a 4.6 star rating with 468 reviews. 

When is BMW of Fremont open?

BMW of Fremont is open now. It will close at 9:00 p.m. 

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