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BMW of Fremont
- Car Dealers
- Fremont, CA
About this business
At BMW of Fremont, we have a vast inventory of new & used cars & sports utility vehicles (SUVs) and offer vehicle financing, OEM factory service & auto parts.
Location details
5720 Cushing Pkwy, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Jonathan did an excellent job! Service is great! communication is great! If the car wash is done good will be perfect! Jack
Business response:
Jack, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
HIGHBROW PRICES - LOWBROW SERVICE Brought my vehicle in for minor repair in March 2025. Charged $300 for diagnostic. Told a component failed and needed replacement. Service agreement covered most, charged $200 more for a 5 mile test drive. In May 2025, the same fault. Called Anthony - no response! The fault light went out on its own and few days later. In June 2025, the fault returned. Brought it back, but Anthony was going on vacation had to wait a week. Got a copy of my performance report from repair. Reviewed report - com... read more
Business response:
Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (510) 224-4820 to discuss what we can do to help.
We’re given an excellent service from this company. Our representative Nick went over and beyond to make sure we had a great experience.(He repeatedly asked us if there’s anything we need and that he’s at our disposal should we need anything.) Excellent customer service!!!
Business response:
Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
I am extremely disappointed with my recent experience at BMW of Fremont regarding a serious issue with rear tire wear after their alignment service. Last year, I had my Pirelli PZ4 * tires (BMW-approved) installed at American Tire and immediately brought the vehicle to BMW of Fremont for an official factory 4-wheel alignment. Less than 7,000 miles later, both rear tires—especially the right rear—showed severe outer shoulder wear. All tire pressure and maintenance were within spec. When I returned to the dealership with evide... read more
Business response:
Hi Jimmy, we appreciate you taking the time to respond. The staff at BMW of Fremont take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4820 to discuss what we can do to help.
I scheduled for routine 40K service and said I’d wait for speedy services. I arrived at 8 and was told they’ll try to have it done by 12 or 12:30, so I went home. Around 12:30 they said it will be ready at 2 or 2:30. About 2:30, they said sorry it won’t be done until 4 or 4:30. At 4:20 they said it’s ready. Got back about 4:50, paperwork wasn’t ready, I was loosing patience. I think I got out with my car at 5:10. All that and my car had no discrepancies.! That’s the only good part of this.
I've been going to this dealership for service for a while. I took my 2007 335i, 2014 428i and now 2015 M3 here. I always have great experiences with them. Turnaround time is always quick, and my service advisor is always communicative and transparent with all my repairs. I always recommend my friends and family to take their cars to them.
Business response:
Hi Rreyes, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great, straight to the point with no hassle. Sales representative was nice and knowledgeable. Good experience.
Business response:
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
I had scheduled maintenance service for my 2020 BMW X3 here in June 2025 and my car was taken good care. I am very satisfied with the service so far.
Business response:
Hi, we are pleased to hear you had such a positive experience with us, Thomas! Don't hesitate to call us if you ever need anything. Be safe on the road!
I am new to the Fremont area so this dealership is new for me but when I contrast it to my prior Seattle dealership , I can say Fremont falls way behind . For my oil change I scheduled online through the app a 5pm slot and ended up 10 min late . I had to wait another 10 min for my assigned tech to show up and he told me that they don't take any appointment after 3.40pm and blamed the app for being erroneous . Long story short I had to reschedule and come back the next day . My Seattle dealership paid for a pickup and dropoff... read more
Business response:
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (510) 224-4820 to discuss what we can do to help.
Frequently asked questions about BMW of Fremont
How is BMW of Fremont rated?
BMW of Fremont has a 4.4 star rating with 6,783 reviews.
When is BMW of Fremont open?
BMW of Fremont is open now. It will close at 9:00 p.m.
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