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BMW of Fremont
- Car Dealers
- Fremont, CA
About this business
At BMW of Fremont, we have a vast inventory of new & used cars & sports utility vehicles (SUVs) and offer vehicle financing, OEM factory service & auto parts.
Location details
5720 Cushing Pkwy, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I took my X5 in for recall services and was told that the work should be done in 1 day so no loaner was need. At the end of the day, i got a text saying my car was not ready. I asked for a call back but never got it. Long story short, i got the car back near the end of the next day without any explanation of what has happened. My schedule for those 2 days was ruined because i had no idea when the work would be completed.
Business response:
Hi Peter, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
freindly staff, conpleted service work as promised. I like the video showed about the car status. thanks
Business response:
Hi Kevin, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Matthew went above and beyond to help me with my car issues with excellent communication. He diagnosed that my BMW engine had a VANOS malfunction which would normally cost 5-6 grand to replace, but offered to cover it in full on the dealership's end. Car problems can be a pain in the xxx, but Matthew made my experience so much smoother, and I know I can always trust the Fremont BMW Dealership to help me resolve any issues I have in a quick and efficient manner. Thanks for everything, Matthew!
Calvin & Logan were great. They both were very helpful, informative and professional in my purchase of my new 2023 BMW 330i. Fremont BMW is approximately 2 hours from my residence but it was worth the travel to purchase my new vehicle from BMW Fremont.
Business response:
Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Winnie, Shabir and Charles were great. They were attentive, proactive and showed genuine concern in addressing my needs. Charles even arranged to have someone contact us to help us better understand the GPS system.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fremont! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
I had the first service done for my X3. Service was quick and the advisor was easy to work with. One thing I didn’t like is that they did not provide me with the loaner vehicle. When asked, advisor provided me with the one way Uber back to apartment but I had to get my own Uber to pick up the vehicle. Would have given a 5 star if I was provided with a loaner or 2 way Uber.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!
Edward our sales person was great. Got min in and out quickly. I will be back.
Business response:
Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
I always get weary of taking a car to a dealership service because they typically like to overcharge, over suggest, and gauge you in costs. BUT, after taking it to this one in Fremont, I became a huge fan. They truly won me over. Nick was attentive, informative, communicative, and listened. He didn't oversell me anything and also made suggestions. Dana, the Service Director, displayed patience, empathy, and had was an active listener to not just my needs as a customer, but I heard how he was with other customers, as well. Th... read more
Business response:
Hi, we're so glad that we were able to go above and beyond your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Great service. Went over what service was needed, didn't push for any extra, just recommended additional things that need to be done. Was very happy with the service Matthew provided.
Business response:
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Frequently asked questions about BMW of Fremont
How is BMW of Fremont rated?
BMW of Fremont has a 4.4 star rating with 6,783 reviews.
When is BMW of Fremont open?
BMW of Fremont is closed now. It will open at 10:00 a.m.
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