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BMW of Fremont

4.4

About this business

At BMW of Fremont, we have a vast inventory of new & used cars & sports utility vehicles (SUVs) and offer vehicle financing, OEM factory service & auto parts. 

Location details

5720 Cushing Pkwy, Fremont, CA, 94538, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.46,783 reviews
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Crystal Louey's profile image
Crystal Louey 
a year ago

Awesome customer attention/service! Kept me updated every step of the way! Completed on time 

Business response:

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road. 

djkistner's profile image
djkistner 
a year ago

First let me say. I originally wouldn't have written this. But BMW has sent me 2 requests for feedback. I had sent an email to the Director of the Service department, I received NO response. So here was my issue : Hello Dxxx, My name is Dan Kxxxxxx who owns a 2021 BMW Z4 that you help get into the system at Fremont BMW. Not sure if you remember me. But you told me how to handle the transfer of the Care+ Maint Coverage Plan. I really need to voice my unbelievable shock on how your Service Team handled my car/appointment over ... read more

Business response:

Hi, we are deeply disappointed by your experience at BMW of Fremont. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (510) 224-4820 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. 

Hyun Kown Lee's profile image
Hyun Kown Lee 
a year ago

It was very kind and excellent service. It's a service that leave me full, satisfied and happy. 

Business response:

Hi Hyun, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road! 

Petra's profile image
a year ago

I had an amazing experience at bmw Fremont! Jazelle and Max went above and beyond in guiding me through my lease end options and helped me with my new lease! they both ensured everything goes smoothly and provided excellent service! 

Business response:

Hello Petra, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit! 

vincentyu_11's profile image
vincentyu_11 
a year ago

Great experience with the staff here. Calvin and Vincent were very helpful with getting me into a brand new BMW 330e. They were very fast with submitting a factory order for me so I could receive the vehicle as soon as possible. Overall very quick and friendly service. 

Business response:

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road! 

Bkum2002's profile image
a year ago

Awesome service, quick response time, friendly staff. My car was spot clean. Luv my I 4 

Business response:

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road! 

huyenrck's profile image
a year ago

The service advisor there have always been very nice and knowledgeable. I appreciate their courteousness and professionalism very much. I only gave a 4 stars because this location NEVER have a loaner for you...sadly I always have to coordinate my own that's why I do hesitate to schedule sometimes... 

Business response:

Thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

rsouthern's profile image
rsouthern 
2 years ago

Great service experience. I took our BMW i3 Rex in for it's annual oil service and it was super easy to get an appointment next day! I did have to wait a bit longer than I had planned (and I did arrive a bit late) but used the wait time to walk over to the nearby shopping center and grab some lunch, catch up on emails and wander around Costco. I've been very happy with BMW Fremont's service team and their sales team for that matter. We have purchased several cars from them over the past few years and every time we go back it... read more

Business response:

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit! 

luis_lafosse's profile image
luis_lafosse 
2 years ago

Excellent service great staff. We were very happy with the car we purchased. The car was in great condition. 

Business response:

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels! 

Frequently asked questions about BMW of Fremont

How is BMW of Fremont rated?

BMW of Fremont has a 4.4 star rating with 6,783 reviews. 

When is BMW of Fremont open?

BMW of Fremont is closed now. It will open at 9:00 a.m. 

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