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BMW of Fremont

4.4

About this business

At BMW of Fremont, we have a vast inventory of new & used cars & sports utility vehicles (SUVs) and offer vehicle financing, OEM factory service & auto parts. 

Location details

5720 Cushing Pkwy, Fremont, CA, 94538, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.46,783 reviews
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Dak's profile image
2 years ago

This dealership has the worst service. My new car has more issues after being serviced. They serviced the car with no attention beside keeping my car for 4 days and absolutely providing no updates. Do not buy or service you car at this dealership. 

Business response:

Hi Dak, we are deeply disappointed by your experience at BMW of Fremont. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4820 -- we hope to hear from you soon. Take care! 

wyhsia's profile image
2 years ago

I always have very good experience at BMW of Fremont. Charles is very friendly and professional. 

Business response:

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! 

Pedroacosta's profile image
Pedroacosta 
2 years ago

This dealership has a bunch of racesist employees. New hired Simon Shen and Established employe Matthew Richardson are both raisist and don’t deserve to have a job in customer service. I bought two new BMWs there and apparently it’s ok to treat customers with discrimination. 

jdegxlaa's profile image
2 years ago

the b e s t dealership to come through everyone is hella cool and helpful. definitely will come back 💯🤝🏽 

Business response:

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels! 

Sharks618's profile image
Sharks618 
2 years ago

Amazing service pleasant personality all around friendly people great and fair pricing on time from beginning to end thank you Charles 

Business response:

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels! 

Frustrated User's profile image
Frustrated User 
2 years ago

Have been trying to reach them since last 7 days and no response. Once they sell you a car, after that you are not going to get any response from them. Their complete lack of response and assistance has left me extremely frustrated and dissatisfied. If you're considering purchasing a vehicle from BMW of Fremont, I strongly advise you to think twice. Their lack of responsiveness and customer care is a significant concern, and it's evident that they prioritize sales over customer satisfaction. 

Business response:

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4820. We hope to hear from you. 

Hinorcal1's profile image
Hinorcal1 
2 years ago

They have good service and was good experience. My car was done in 2 hours 

Business response:

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! 

Naveen's profile image
2 years ago

John gave me good advice and returned the car on time. The Fremont showroom is great with friendly staff. 

Business response:

Hi Naveen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road! 

wingsun.sunny's profile image
wingsun.sunny 
2 years ago

Timely service and service agent is helpful. If the service hrs are more than 3, they try to get you a loaner. 

Business response:

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road! 

Frequently asked questions about BMW of Fremont

How is BMW of Fremont rated?

BMW of Fremont has a 4.4 star rating with 6,783 reviews. 

When is BMW of Fremont open?

BMW of Fremont is open now. It will close at 6:00 p.m.  

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