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BMW of Fremont
- Car Dealers
- Fremont, CA
About this business
At BMW of Fremont, we have a vast inventory of new & used cars & sports utility vehicles (SUVs) and offer vehicle financing, OEM factory service & auto parts.
Location details
5720 Cushing Pkwy, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Professional staffs, Excellent Customer care and communication, Convenient, Excellent quality of service, Nice workshop, Timing.
Business response:
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
No available car loaner,very very long wait. The complimentary car wash was a trash.I only come here because it’s the closest BMW service.
Business response:
Hi, we appreciate you taking the time to respond. The staff at BMW of Fremont take our reviews very seriously. If you'd like, please contact our General Manager at (510) 224-4820. We'd appreciate the chance to make your experience a positive one.
Wide selection of vehicles, knowledgeable sales people, and exceptional customer service. Omar is extremely helpful and transparent. We're pretty satisfied with the service and our new car.
Business response:
Hi Liang, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
I really enjoyed my transaction and experience with BMW of Fremont. Sam and Alex were great to work with, very professional and made things very seamless without much pressure. I would definitely come back for my upgrade, lol. I would however take one star away as I thought there could have been more effort around the detailing of our purchase.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Professional team, kind people who provide a nice service to clients. I highly recommend them
Business response:
Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of BMW of Fremont and we hope to be of service again in the future.
Took more than 4 hours waiting in the shop for express oil change service. Service advisor managed to sneak out during work hour. Very bad experience. If possible, I will leave zero star rating for this dealership.
Business response:
Hi, we are deeply disappointed by your experience at BMW of Fremont. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4820. We hope to hear from you.
The service adviser is accommodating and provides details. Provides updates on the work being done.
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fremont. Feel free to stop by if you ever need any more help.
Good communication very professional everything was fine, labor was fast they said date and was done on that day
Business response:
Hi Ana, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Fremont. If you ever need help, just give us a call. Happy motoring!
The experience was awful due to extremely poor customer service. My vehicle was at the dealership for nearly a month with no communication unless I made contact to inquire about the status. Each time I was told a needed part was coming from Germany. I should have been updated without complaining to the GM.
Business response:
Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (510) 224-4820 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Frequently asked questions about BMW of Fremont
How is BMW of Fremont rated?
BMW of Fremont has a 4.4 star rating with 6,511 reviews.
When is BMW of Fremont open?
BMW of Fremont is open now. It will close at 9:00 p.m.
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