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Blind Owl Brewery
- Brewpubs
- Indianapolis, IN
About this business
Location details
5014 E 62nd St, Indianapolis, IN, 46220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beautiful place, love the outdoor patio, great beer! Looking forward to visiting in the Fall and sitting by the outdoor fire.
Really disappointed in our experience last night . Waited over 35 minutes for a beer and decided to ask to speak to a manager . He proceeded to come over and tell us that the printer was offline and drink tickets weren't printing for the last 20 min !!!! What ??? Don't you think that you would notice in the first 5 min that drinks weren't being printed ?? Bottom line they need more experienced staff and managers especially since they are so new . Food was ok, waited over 45 min for a pizza and it was cold . Atmosphere is nic... read more
Business response:
Thanks for the review Niki, we definitely hear you and are working to improve! Since this took place, we have solved the issue with the tickets and substantially improved service. We apologize if your food is cold and agree, that is unacceptable. We plan to expand our menu on Wednesday, just introduced a new seasonal beer, and would love to see you stop in another time! Again, thanks for the review and we hope to hear an improved report next time :)
Hoo Hoo Honey Brown beer is now one of my absolute favorites. Beautiful facility inside and out. Wait staff average but would like a larger food selection.
Business response:
If you like the malty beers, you will be very excited to taste the next seasonal in a few weeks :)
HORRIBLENESS! Went to this place last evening to try the beer, uh no, you can't try beer because NO ONE COULD WAIT ON US! I can only assume that the people on here trying to give them good reviews are their relatives?! So called "manager" didn't even have enough sense to offer a beer on him. Won't be back!
coming back from the state fair we stopped there for some local brew, they only had one of their own beers left which i could not get in growler because they did not have much left, so i asked if i could get something else from a guest pull in a growler was told no with explanation as to why and nothing for my trouble, no manager came to explain or anything.
Finally a place with some space! Love the cornhole and garden. Beer & food are great too, will be back for sure.
The service on the bar side seemed a bit slow. We were there for 2 hours and ordered pretty much right away. They were steady but not busy. The wings were great but the burger and tenderloin were just ok and seemed like they had been in the window for awhile. The house made brew wasn't anything special so we switched to Three Floyds.
Being told we had to wait over an hour while looking at 5-7 open tables because "our servers need to catch up" is a huge turn off. It's a Friday and you're THAT understaffed? Stood at the bar for 15 minutes and couldn't get a beer. And got told you only serve food outside on weekdays. Friday isn't a weekday? Since when? Good luck keeping this ship afloat. We left and took our money to Sun King. Won't be back for a good while til you figure out how to run a business.
Business response:
Hi there Matthew, We wanted to let you know that we will no longer restrict food service outside. We had to incorporate a few restrictions at the beginning while we got used to everything, but we now feel confident with our progression and we will serve food outside. We are sorry that your first experience with us wasn't satisfactory and hope you will give us another chance!
Just the second week, so still working out the bugs. Not quite on point for a Lux Restarant, and the Food choices were not up to the Gastropub hip style. A lot of beer choices were out. They also need more help, waited an hour an half to be seated with empty table setting around. Disappointed but will give them another month to iron it out, then will try again. Hope for better food and service or will move on, but knowing the Lux chain it will get it right.
Frequently asked questions about Blind Owl Brewery
How is Blind Owl Brewery rated?
Blind Owl Brewery has a 4.3 star rating with 2,705 reviews.
When is Blind Owl Brewery open?
Blind Owl Brewery is closed now. It will open at 9:00 a.m.
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