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Bill Jacobs BMW
- Automotive
- Naperville, IL
About this business
Welcome to Bill Jacobs BMW. We offer a great selection of new & pre-owned BMW cars to the Naperville, IL and the surrounding areas. Come take a test drive today.
Location details
2495 Aurora Ave, (at Fort Hill Dr.), Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Don's great. Always so accommodating. Service carwash got my rims cleaner than the "actual " car wash down the street
My experience went smoothly, the tech was great, and your service manager walked me to the cashier when I picked up my car! Thanks😎 Ed
I moved here from Houston. I had the chance to use Houstons BMW dealership. Let me tell you..... worst service i have ever had from any car place... including used car lots. In contrast, Bill Jacobs BMW was completely opposite. The service here was beyond great. First let me say that i have a fairly older Bmer. A 2004 645ci. Luckily i have extended warranty. My service adviser (Jeff) treated me like a customer walking in with a bran new car. He was ultra polite (in fact everyone i talked to at this dealership was) and was ge... read more
Initially had a bad experience at Bill Jacobs with some poor quality service. My service advisor at that time was sub par. Now I work with Jeff H. And he is terrific and very accommodating and attentive. I appreciate his explanation of the services he sells. Although I like the BMW product I still have some reservations about the out of their service at the dealership. But Jeff cannot impact that.
While driving cross country, I ran into an issues outside of Naperville on a Saturday afternoon. The entire staff including the service advisor Diana DiCarlo did an amazing job of quickly fixing the issue and getting me back on the road. Excellent team and service!
Outstanding service!! Before my visit to Bill Jacobs, I had contacted another BMW dealer to make an appointment and it was a nightmare. I was kept on hold, hung up on and transferred to 2 different voicemail boxes. Needless to say I was a little annoyed by the time I called. But Chris was a delight on the phone and Dave Rea, my service advisor made my experience one of the best. I received great treatment and a thorough explanation of my issue. It was fixed in no time. I used to work in customer service and your dealership d... read more
Awesomeness services and explain everything you.
Another great service experience at Bill Jacobs, thanks Don P.!!
The best service department only surpassed by the BEST service advisor. Don Pawlik has been my service advisor for > 10 years. He has never , ever not squeezed me into his already tight schedule and done it with such class and knowledge. My calls are usually of the "desperation" state and he always manages to fix the issue. His "adage" is to "keep me off the side of the road" with regular scheduled maintenance and so far it has worked. The BEST dealership and advisor.!!!!
Frequently asked questions about Bill Jacobs BMW
How is Bill Jacobs BMW rated?
Bill Jacobs BMW has a 4.7 star rating with 5,176 reviews.
When is Bill Jacobs BMW open?
Bill Jacobs BMW is closed now. It will open at 9:00 a.m.
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