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Bill Brown Ford
- Car Dealers
- Livonia, MI
About this business
Location details
32222 Plymouth Road, Livonia, MI, 48150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Drove 1 1/2 hrs to see a car because of the price online but after we sat down and talked about prices they turned around and tagged on $5000 to the price we saw online talking about we don’t qualify for two of the rebates that the online price reflex. Even though both me and my husband is law enforcement and his a veteran that didn’t mean nothing to them! The fact that I’m driving a 2018 fusion and his driving a 2019 mustang didn’t mean nothing either! Can’t say I’m disappointed because I didn’t walk in expecting anything l... read more
Business response:
Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Liccardi Ford, Inc. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact our Service Manager, Robert Ventura, at 732-507-2558 at your earliest convenience and we will do our best to make this right.
Business response:
Hi Gonzalez, we regret to hear of the inconvenience during your visit, and we appreciate you taking the time to share your feedback. Please give our General Sales Manager, Doug Goodrow, a call at 310-649-3673 to discuss further. Thank you!
RecommendedService was great and all staff were very friendly. Rick is one of the best service advisors I’ve dealt with.
They were fast friendly and great They listen to what was wrong and I fixed everything Thank you
Business response:
Thank you so much for taking the time to leave us your awesome recommendation and thank you for the business. We are so glad we were able to give you fast friendly service!
juggle figures to make it look good in ur taxes
Luis at Auffenberg Ford Belleville was great! He worked out a deal for my husband and was wonderful to work with. I would definitely buy a car from him again! The finance guy Mike at this particular location however was not enjoyable to work with. We were preapproved through a local credit union and he kept insisting we should just close at the dealer. I’ve worked in lending and had specific reasons I did not want to close through the dealer. He was dishonest stating they didn’t have the title knowing the credit union was as... read more
Business response:
We want to thank you for working with us through a few hiccups. Luis is a GEM and we are so happy to have him on our team! We do appreciate your patience and your feedback and we will work to do better! Thank you again.
Michelle was very helpful and extremely nice.
Business response:
Robin, thanks for the kind words and recommendation. Have a great day!
We purchased our Ford Edge here and the service was great! Tracy Hall was so helpful and laid back. No one was pushy and everyone was in such a good mood. This is the second car we’ve bought here and it won’t be the last!
Business response:
Thank you so much for your wonderful recommendation Livia! We are so happy that you have enjoyed your buying experiences with Tracy and our team. We will always be here for you, and we very much look forward to visiting with you again soon.
purchasing was great..follow through has been terrible. still no call to set up second key.
Business response:
Thank you for your feedback. We appreciate you taking the time to let us know. This has been brought to the attention of the management.
Frequently asked questions about Bill Brown Ford
How is Bill Brown Ford rated?
Bill Brown Ford has a 4.6 star rating with 5,290 reviews.
When is Bill Brown Ford open?
Bill Brown Ford is closed now. It will open at 9:00 a.m.
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