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Bill Brown Ford

4.6

About this business

Location details

32222 Plymouth Road, Livonia, MI, 48150, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.65,290 reviews
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Pam Radford's profile image
Pam Radford 
recommend  Recommended
4 years ago

fast and friendly... and cocoa was good on a cold day! 

Business response:

Thank you so much for your recommendation! We are so glad to hear you enjoyed the cocoa! We look forward to your future visits. 

Tiffany Are E Ex's profile image
Tiffany Are E Ex 
recommend  Recommended
4 years ago

I had the most enjoyable experience with Lehighton Ford! They turned an extremely frustrating and stressful time into one that I enjoyed. I have never had a team fight for me the way these guys did! Kim, Bo, Gary, & Mike are amazing and made something happen for me that no other dealership could. They were quick but thorough and extremely understanding! I would recommend Lehighton Ford to anyone! Truly dedicated staff going beyond to help our community! 

Tyler Palenchar's profile image
Tyler Palenchar 
4 years ago

Thanks again Ciocca Ford of Quakertown for wasting my time and money once again your service department blows! 

Adam Britt Franks's profile image
Adam Britt Franks 
recommend  Recommended
4 years ago

There service was not only great, but they where helpful as well! They went out of there way to get me the best possible price and explained things for future reference. I normally don’t leave reviews but these people went above and beyond in there service. I wish there was other shops out there as honest and skilled near me. Highly recommend! 

Business response:

We are so glad to hear that you would recommend our team at Laird Noller of Topeka! We truly appreciate your business and for you taking the time to leave us a review. Our team works hard to ensure satisfaction and that you know your care well before you leave. It sounds like the team did that for you and we are so happy to hear that. Congrats and we look forward to seeing you in the future! 

Laura Southerland's profile image
Laura Southerland 
4 years ago

We had an awful experience on February 12, 2021. John Riley was the sales man “helping” us. Not only did he refuse to give us the time of day, but he was also very rude to us. We went in looking for a vehicle with a third row. As we went to test drive an Explorer (he really didn’t want to let us), we were told we can go down the street and immediately back. So we did exactly that. Not even five minutes later we pulled back into the dealership, and at that point he was helping somebody else. We got out of the car and he told ... read more

Business response:

Laura, we are obviously disappointed to hear of your experience with us. It is not what we expect from any of our team members. We appreciate you reaching out to let us know about your visit and we will use this situation to help educate our staff be better at everything they do. Be well. 

Jose M Toscano's profile image
Jose M Toscano 
recommend  Recommended
4 years ago

The sales people are great!!! 

Business response:

Thanks for the kind words and recommendation, Jose. Have a great day! 

Ronnie Pierce's profile image
Ronnie Pierce 
recommend  Recommended
4 years ago

Took my truck to Eby Ford on Monday February 8th. Talked to Troy Dzialak on the phone prior to taking my truck in. Upon arrival they hurried up and got my truck checked in, and gave me a ride back to work. They had the issue on my truck resolved in under an hour! Troy and Jason Bures went above and beyond expectations. I’ve used the same mechanic shop for all my repair needs, I will no longer go anywhere besides eby Ford in Goshen. I HIGHLY recommend taking your vehicle there for all your service needs!! 10 out of 10!!! 

Avis Garner-Bobb's profile image
Avis Garner-Bobb 
recommend  Recommended
4 years ago

WENT TO LARRY AGAIN FOR THE 8TH TIME. TODAY I PICKED UP A 2020 ESCAPE. CHECK OUT THE G.O.A.T. 😊😊😊😊 

Business response:

We're so glad to hear it! Thank you for the great review, Avis! We're always here to help if anything else comes up! 

Tom Young's profile image
Tom Young 
recommend  Recommended
4 years ago

Had my truck in the body shop for a bunch of work after hitting a deer. The tech(s) did great work and went out of their way on many things that didnt go unnoticed. Hopefully the work lasts but as for its current state Im very pleased. As particular as i am about my vehicles i will forsure be going back for any shop needs in the future. 

Business response:

Thank you Tom! That is a beautiful truck. We’re so happy to be able to help make a bad situation a little better. 

Frequently asked questions about Bill Brown Ford

How is Bill Brown Ford rated?

Bill Brown Ford has a 4.6 star rating with 5,290 reviews. 

When is Bill Brown Ford open?

Bill Brown Ford is closed now. It will open at 9:00 a.m. 

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