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Bill Brown Ford

4.6
  • Livonia, MI

About this business

Location details

32222 Plymouth Rd, Livonia, MI, 48150, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.66,161 reviews
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Barb Vincent's profile image
Barb Vincent 
recommend  Recommended
6 years ago

Sales and service are awesome. I've been going there for almost 20 years and have never had an unsatisfactory experience. Service keeps me informed about my vehicle's status, Rick Williams (Sales) is straight forward and understands my needs and wants. He always gets me the perfect vehicle, explains everything well, and makes the whole process painless! 

Stacey Marie's profile image
Stacey Marie 
recommend  Recommended
6 years ago

I had such a great experience at Bill Brown Ford. It was my first time handing in and getting a lease there and Al Rabin was quick, efficient, and got me the car and color I wanted. I would definitly be back. 

Steve Rea's profile image
Steve Rea 
6 years ago

Exchanged emails and spoke on the phone to a dealer regarding an advertised 0 down lease deal. Told him that I OWNED a car and had a balance on it. When I arrived I learned that the deal was for "return lessees"..ya think he could've mentioned that? Nope..just wanted to get me in the door. Then, after he appraised my car for less then I owed and we began talking, he then suggested he could buy my car outright! Why not say that from the beginning. Also, overheard another salesperson brag about taking a customer away from anot... read more

Susan Hurt's profile image
Susan Hurt 
recommend  Recommended
6 years ago

I have bought a number of cars through the years and ALWAYS return to Laurie Knutson at Bill Brown Ford. She always finds exactly what I am looking for - often before my lease is even up! The transactions are quick and I love my new Escape! 

Barbara Hall's profile image
Barbara Hall 
recommend  Recommended
6 years ago

James Stevens is an outstanding sales associate/ human being. He went above and beyond to assist me in my choice of vehicle for the best fit with my business. Very impressed. 

Candy Hannan's profile image
Candy Hannan 
recommend  Recommended
6 years ago

My husband and I decided to turn in my Escape early because of the good deals on the Edge. We couldn't be happier! Luke is an amazing salesman that we have been going to for awhile now. He listens and knows exactly what we wanted, that is the kind of salesman everyone should have. The financial manager was truly amazing explaining if we should lease or buy. He's a numbers guy and I am a person who needs to see things in black and white. He explained how much it would cost us to buy and to repair our SUV down the road. Now th... read more

Brenda Lizbinski's profile image
Brenda Lizbinski 
recommend  Recommended
6 years ago

I was up north and my lease was ending. I called and spoke with Rick on the phone. I told him what I was looking for. The next day I received an email with an invoice attached listing all the options on this vehicle. I picked the vehicle up the following week. I’m very pleased With my lease. 

James Jessop's profile image
James Jessop 
recommend  Recommended
7 years ago

Fast reliable service, with free shuttle service to and from home. 

Mike Massey's profile image
Mike Massey 
recommend  Recommended
7 years ago

Good experience was good... really good... 

Frequently asked questions about Bill Brown Ford

How is Bill Brown Ford rated?

Bill Brown Ford has a 4.6 star rating with 6,161 reviews. 

When is Bill Brown Ford open?

Bill Brown Ford is open now. It will close at 6:00 p.m. 

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