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BetterMed Urgent Care

4.4

About this business

Founded by a group of highly-trained E.R. doctors, BetterMed Urgent Care was designed with your comfort and convenience in mind. 

Location details

4600 Puddledock Rd, Prince George, VA, 23875, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.41,720 reviews
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Margaret Johnson Wallace's profile image
Margaret Johnson Wallace 
6 years ago

I went on here Sunday and was misdiagnosed. I went to my ENT Wednesday and I had a fever of 102.3. They asked to just get a chest X-ray from this place as it is very close. Guess what. I had pneumonia!! When I called to talk to Alexis Paul about forwarding my X-ray to my primary care doctor they gave me some BS reason that they couldn’t do because of HEPA. Strange how all my other doctors send my records to him! And they can’t mail them to me because of HEPA. Hello. I’m allowed to have my records mailed to me if I request th... read more

Julie Painter McDowell's profile image
Julie Painter McDowell 
6 years ago

(Puddledock location) BetterMed is my go-to place when I can’t get in to see my regular doctor and they have always offered excellent care. The staff from the front office and all of the nurses and Doctors are extremely nice, they listen to what you have to say and always go above and beyond to find the right treatment. 

Krista Andes's profile image
Krista Andes 
6 years ago

I’ve been to the Puddledock location multiple times. It is hands the best urgent care I’ve ever been to. I was registered and treated within one hour almost every time. Everyone from the PAs, nurses, techs, and front desk staff are all friendly and have great attitudes. I’m a RN in a hospital and every time I go to BetterMed I consider applying for a job there. Thank you for the awesome care! 

Jay Dee Johnson Jr's profile image
Jay Dee Johnson Jr 
6 years ago

Great service fast and friendly as always 

Caitlin England's profile image
Caitlin England 
6 years ago

Hardly anyone in the waiting room. Waited forever. Got a room finally. Waited forever I seriously just walked out. I will not be back. 

Papi N Pika Jones's profile image
Papi N Pika Jones 
6 years ago

We encountered Friendly staff, a fun compassionate doctor and no wait time. I'd choose this facility again. 

Brittany Ja'Lesha Washington's profile image
Brittany Ja'Lesha Washington 
7 years ago
Megan Graham Jensen's profile image
Megan Graham Jensen 
7 years ago

I have been here twice for separate issues. Both times I was greeted and checked in quickly, taken to a room within a couple minutes, and seen by the nurse and doctor soon after. Everyone I interacted with was friendly and I was accurately diagnosed both times. I highly recommend this urgent care. 

Suzane Leigh's profile image
Suzane Leigh 
7 years ago

Was in and out in 10 minutes because I wasn't even touched!! Immediately diagnosed with the flu with no exam or test whatsoever....I'm sure they're as happy as can be that EVERYONE has the flu so it's an easy go to but I know my history and what I am prone to....this doctor was a joke and that's putting it mildly!!! I can promise I will never go back and do not recommend to anyone!! 

Frequently asked questions about BetterMed Urgent Care

How is BetterMed Urgent Care rated?

BetterMed Urgent Care has a 4.4 star rating with 1,720 reviews. 

When is BetterMed Urgent Care open?

BetterMed Urgent Care is closed now. It will open at 8:00 a.m. 

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