Best Buy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

4807 Concord Pike, Rockland, DE, 19803, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.14,250 reviews
Select a rating
Glenna S Hendren's profile image
Glenna S Hendren 
7 years ago

Ridiculous that they can't access receipts for online orders in the store. Shouldn't be too hard to link the computer systems. Frustrating especially after waiting in line for 20 minutes for one of the two reps. On a saturday, really? 

Melissa Hoffman's profile image
Melissa Hoffman 
7 years ago

Never will I shop this company again. Dan aka kitchen manager has no customer skills, I called and asked for a manager he stated no one was there but him, 4 trips to this store in 5 days and now another one tomorrow because they sold me items that dont work. I wasted 824$ on this purchase. If your employees dont know what they are selling and talking about they shouldnt be working within the company. 

Abid Hussain's profile image
Abid Hussain 
7 years ago
Elida Lopez's profile image
Elida Lopez 
7 years ago

Me encanta, nunca he tenido ningun problema. Siempre ordeno por Internet, y recojo ahi mis compras, sin problema. Compro en la tienda, con excelente servicio. Best buy para mi tiene lo mejor en tecnologia y servicio. 

Scott Wright's profile image
Scott Wright 
7 years ago

Meh the staff was not helpful basically do it yourself Phone activation because we ordered on line. Didn't even offer to help. This store didn't rate highly on me Best Buy list. Crappy unhappy Staff. Customer service with a � people. 

Lisa Jo Iacono Seramone's profile image
Lisa Jo Iacono Seramone 
7 years ago

One star is being way too generous. Bought my iPhone from this store. They talked me into the insurance cause it was "the best ever"...Had an issue with the sound and took it in for service...(saying there would now be a service charge with the insurance because they changed their policy and it is retroactive(?!)and by doing the repair I would lose the warranty/insurance). After arguing with them about the bullshit that that was, I agreed to pay the service charge and they agreed that I could keep the warranty...on to the re... read more

Karen Walton Davidson's profile image
Karen Walton Davidson 
7 years ago
Charlie Morelli's profile image
Charlie Morelli 
7 years ago

Best Buy employees doing Samsung reps jobs! release day for S8 cant believe SAMSUNG rep no where to be found ..................... 

Lindsey Epps Tucker's profile image
Lindsey Epps Tucker 
8 years ago

Nice clean store, although getting help is a tad lackluster unless you're looking at high ticket items. I do like how they will match prices especially against Amazon. Staff could be more engaging than cold. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 4,250 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com