Best Buy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

4807 Concord Pike, Rockland, DE, 19803, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.14,328 reviews
Select a rating
Darin McClain's profile image
Darin McClain 
6 years ago
Brian Keal's profile image
Brian Keal 
6 years ago

Bought a Laptop for my daughter for college, she was supposed to get a 150.00 discount but at the store they told me I had to call for the discount and so I called Best Buy and they told me to go back to the store. Call the store today and they said I have to bring the computer in and return it and buy it back with the 150.00 discount. Why can’t they just take it off my BBCredit card. Very inconvenient. I think I will return the whole order and Buy of Amazon. 

Laura Bigley's profile image
Laura Bigley 
7 years ago

Purchased Microsoft Office through this store, and they never activated it. Been on hold with Microsoft/Best Buy for over an hour, and no one seems to be of any help. 

Ron Topor's profile image
Ron Topor 
7 years ago

I for the life of me figure out where the customer service is with best buy. They will be the next store closing treating customers like they are nothing . 

Suzanne Topor's profile image
Suzanne Topor 
7 years ago

For the love of anything holy....Can someone please tell me where the heck my fridge is that I purchased on Tuesday and was suppose to have been delivered this morning!!!! Nothing like taking off work for a delivery only to get a call at 8:30pm last night that it has to be rescheduled cause the warehouse doesn't have the fridge that was suppose to have been sent from the store (open box item)......Call the store they tell me the lady is lying to me and they have it and they will submit an escalated call request and I will ge... read more

Bobby May's profile image
Bobby May 
7 years ago

Purchased a new refrigerator and the installation was a terrible. Totally installed wrong and major water damage to my floors and ceiling in lower level of the house. Mold damage as well. To make matters worse communication and trying to get service to rectify the problem is just as terrible as the installation. I URGE THE PUBLIC TO NEVER ISE THIS COMPANY. if so then use at your own peril!!! 

Brian Arencibia's profile image
Brian Arencibia 
7 years ago
Jacqueline De Jesse's profile image
Jacqueline De Jesse 
7 years ago

here is the letter I wrote to GE and below is the letter to 3 on your side!! And I am just getting started!! GE Appliances PO Box 34820 Louisville KY 40232-9912 Customer Service-Problem Resolution Dept....Continue Reading 

John McGarvey's profile image
John McGarvey 
7 years ago

Extremely disappointed in the lack of customer service I received from the manager in the tv department. The manager was unable to match a prices tv from the previous week and when I asked if there may be a sale price beginning Sunday he said he would check but failed to return. We waited at least 10 minutes and left. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 4,328 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com