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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

4807 Concord Pike, Rockland, DE, 19803, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.14,328 reviews
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Tracey Altizer Peterson's profile image
Tracey Altizer Peterson 
7 years ago

Returned a tv within the 15 day period because it had sound problems and was given a gift card! Here is their return policy which says a FULL REFUND! Never shopping at Best Buy again! Best Buy's return policy has a standard return policy of 15 days from the date of purchase, with items eligible for a full refund and exchange with a receipt; without a receipt, the item can be exchanged. For items like cell phones and devices that require activation, the return period is 14 days. 

Dan Barbato's profile image
Dan Barbato 
7 years ago

The service at this store sucks. Go to a different one. Or better off shop somewhere else online where it's cheaper and faster. Bye bye retail store!! 

Kema Danyia's profile image
Kema Danyia 
7 years ago

Service always seems to suck! I’ve never had a good experience at this location. 

Betty Greene's profile image
Betty Greene 
7 years ago
Rogerio Robertis Matheus Matheus's profile image
Rogerio Robertis Matheus Matheus 
7 years ago
Robin Czyzewicz's profile image
Robin Czyzewicz 
7 years ago

Had a very bad experience with appliance delivery for kitchen. Experience in the store wasn’t half bad, but the good times stopped the minute the delivery service got involved. Stay away! 

Jennifer Lee's profile image
Jennifer Lee 
7 years ago
Dave Young's profile image
Dave Young 
7 years ago

BUYER BEWARE!! PKH lied & omitted info about warranty & service when we bought washer & dryer with 5 year warranty less than 2 years ago. We were promised reliable service on par with Sears warranty service. Since reported dryer issues over a month ago, 3 service calls & a no-show, this is what our dryer looks like. PKH is forcing us to either have replaced & lose balance of warranty or pay us $500 when a replacement is nearly double that (which can't afford)! I. have spoke with a dozen "service specialist," even went into B... read more

Krissy Scholl's profile image
Krissy Scholl 
7 years ago

Horrible customer service HORRIBLE! They delivered a BAD fridge and I had to call everyday and got pushed around b4 even remotely resolving my issue 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 4,328 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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