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Bertera Chrysler Jeep Dodge Ram

4.1

About this business

Bertera Chrysler Jeep Dodge Ram, located in West Springfield MA, is staffed with a committed automotive sales and service team who strive to constantly exceed the expectations of Chrysler, Dodge, Jeep & Ram enthusiasts in the region. 

Location details

539 Riverdale St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
Sun11:30 a.m. to 5:00 p.m.
4.11,276 reviews
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Ron Barthelette's profile image
Ron Barthelette 
recommend  Recommended
5 years ago

My salesman Carlos Torres was incredibly helpful in getting me the truck of my dreams. John Lewis the GM worked with me too with no pressure and I got a great deal. It was a pleasure doing business with Betters and I recommend them to anyone. 

Crystal Ahlman's profile image
Crystal Ahlman 
5 years ago

Was sold a lemon by this dealer and now being ignored , emailed sales manager Mr Lewis and service manager Mr Englishman well over a week ago with no response and Chrysler isn’t doing much to fix the situation. If you look up the problem it is a known issue with this vehicle! I now have a musty smelling car and the inside windshield is always wet when I get in my car. I am sure the mold will set in soon and start affecting ones health. I have hired a lawyer and am glad there is a lemon law. I have plenty of time to fight the... read more

Maria Eimmerman Wyszynski's profile image
Maria Eimmerman Wyszynski 
recommend  Recommended
5 years ago

Carlos and John and the entire staff were great helping us with the purchase of a car for our daughter. I would highly recommend them. 

Sean Duclos's profile image
Sean Duclos 
recommend  Recommended
5 years ago

Everything about my experience at Bertera was amazing. From no pressure knowledgable sales man Igor, smooth financing process and truck delivery I was driving home in my new truck that day. Check out their new showroom and massive inventory you won't regret it 

Sarah Paier's profile image
Sarah Paier 
5 years ago

I’ve taken my van here for years and I’ve had minor issues until i recently took my van here for an issue that i was told was completely covered under warranty, after they installed the part they called and said there was actually a $100 fee they overlooked. The kept calling me so i paid the fee but then called the manager to discuss my frustration and he unprofessionally argued with me that i should have known it wasn’t going to be free and he wasn’t going to eat $100 because i didn’t read paperwork. When i pointed out his ... read more

Den Borrero Pad's profile image
Den Borrero Pad 
5 years ago

Hello, I recently went to Bertera Dodge in West Springfield to get some info on the 2019 Dodge Ram Limited. Salesman Carlos Torres welcomed me with a big smile and was very patient with me. He answered all of my questions and work with me to help me reach my goal. The process was very comfortable, Carlos explained everything I had to know. Thank you Bertera Dodge in West Springfield for having a great salesman like him. I LOVE my Ram! 

Rui Pina's profile image
Rui Pina 
recommend  Recommended
5 years ago

Overall good experience. My sales representative Carlos was great and very considerate of my needs and concerns on a professional and personal level. The team did a good job completing the sale process. 

Nick Becker's profile image
Nick Becker 
5 years ago

I've given my name and number to the dealership 3 times In 2 weeks waiting for someone to call me back on the work that was done to my truck 2 weeks ago, but hey who needs customer service anyways 

Bonnie Senecal's profile image
Bonnie Senecal 
recommend  Recommended
5 years ago

I just bought my very first Jeep there with Kory Saxer and he made the process seamless! It was the smoothest car purchase I've made to date. He reviewed everything and was very thorough! Thanks Kory! 

Frequently asked questions about Bertera Chrysler Jeep Dodge Ram

How is Bertera Chrysler Jeep Dodge Ram rated?

Bertera Chrysler Jeep Dodge Ram has a 4.1 star rating with 1,276 reviews. 

When is Bertera Chrysler Jeep Dodge Ram open?

Bertera Chrysler Jeep Dodge Ram is open now. It will close at 8:00 p.m.  

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