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Bertera Chrysler Jeep Dodge Ram
- Car Dealers
- West Springfield, MA
About this business
Bertera Chrysler Jeep Dodge Ram, located in West Springfield MA, is staffed with a committed automotive sales and service team who strive to constantly exceed the expectations of Chrysler, Dodge, Jeep & Ram enthusiasts in the region.
Location details
539 Riverdale St, West Springfield, MA, 01089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | 11:30 a.m. to 5:00 p.m. |
RecommendedCarlos my salesman was excellent to work with . Very knowledgeable and helpful . This was a large purchase for me and wanted to make sure I got best deal possible and what I wanted . Carlos delivered
Business response:
We're happy to hear you had such a positive experience with our team! Thank you so much for your feedback.
Very smooth process of getting new car.
Leased my 2021 Ram from Betrtera. Ben was more than helpful making sure I got the truck I wanted and met my terms.
Business response:
We're happy to hear you had such a positive experience with our team! Thank you so much for your feedback.
I purchased a 2020 Durango. Carlos Torres was great and the process did not take long. Was also happy with the price
Business response:
Shawn, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback. Have a great day!
Always great service here. I've been bringing my car here for nearly two years and have not been disappointed. Thank you for the exceptional customer service!
Business response:
Thank you for this response, Brandon! Have an awesome day!
If you are looking for a Jeep I recommend going to any other dealership. Chris is not a good sales men and he is rude. I’ve been waiting over a week for my Jeep all because Chris didn’t fill out the entire contact before sending it to the finance company. Now it’s to the point where they won’t call me, they just send me text messages saying it’s going to be a few more days before I can get it. Chris called me this morning, saying that because I left a review of my experience at this dealership, that instead of finalizing the... read more
Business response:
We appreciate your feedback. At this point you are misrepresenting the situation and slandering a person due to a business decision I made. In today's social climate, Bertera works diligently to ensure an inclusive environment for both our employees and our customers. I apologize that your experience was not to your standards. John Lewis General Manager
They are excellent in doing whatever to help you, kindness, efficiency and great quality in what they sell. Overall honesty!
Typical advertising bait and switch. The website shows a lease special on a 2020 Wrangler Unlimited S for $249/month, sign and drive, 10k miles per year. I contacted the dealership and they said that was a misprint, it was supposed to say 2019, and it doesn't apply to the 2020s (as if they had so many 2019 models laying around they decided to advertise them in the middle of the same page as all the 2020 Cherokees and Compasses etc.) So how long has this "misprint" been on the website? Since January?? I can't be the only pers... read more
Business response:
Justin, Thank you for the heads up. It was not our intention to mislead anyone. I have alerted our IT department and they have taken the typo/Misprint down. I am sorry this has caused anger but we rectified the issue.
Brought my blue Jeep Wrangler today 😃👍🏻
Frequently asked questions about Bertera Chrysler Jeep Dodge Ram
How is Bertera Chrysler Jeep Dodge Ram rated?
Bertera Chrysler Jeep Dodge Ram has a 4.1 star rating with 1,276 reviews.
When is Bertera Chrysler Jeep Dodge Ram open?
Bertera Chrysler Jeep Dodge Ram is open now. It will close at 8:00 p.m.
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