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Bergdorf Goodman

4.2

About this business

Words like opulence and elegance come to mind when you hear the name Bergdorf Goodman. One of the many esteemed shopping destinations situated on Fifth Avenue, this luxury department store has it all: designer clothing, shoes, handbags, accessories, beauty products, homewares, and more. Spend the day browsing brands ranging from Akris to Valentino then stop by the lavish BG Restaurant on the seventh floor. If an indulgent meal isn't enough to restore your energy for another round of shopping, head to the in-house day spa and... read more

Location details

754 5th Ave, New York, NY, 10019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.23,381 reviews
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Sun Kun's profile image
Sun Kun 
7 years ago

POOR CUSTOMER SERVICE! I place an order on their website and pick up my previous apartment address accidentally. I contacted them immediately after I found the packages were delivered. The customer service told me they will ask Fedex to pick up the packages and send back to me. However, I found they only have Fedex take one of the two packages last week, and never send me the package to my current address as we talked on phone. The customer service also said I will not get a refund for the missed package if they cannot get i... read more

Sami Nmicha's profile image
Sami Nmicha 
7 years ago

I have been wearing Eau D’Adrian for years! my Wife wanted me to try a couple of different ones and she was sold two bottles by a saleperson who claimed they were unisex (Rose Absolut and Le Muget). They are not unisex. When we tried to exchange the bottles with Eau D’Adrian, the Anick Goutal representative at the Berdsoff Gorman counter, in NYC, named Alison, was rude and dismissive. SHAME ON YOU ANICK GOUTAL.... As much as I hate to do this I will have to find a new brand. I cannot in good conscience continue buying a prod... read more

Toni Macy's profile image
Toni Macy 
7 years ago

Fabulous service, great food, and gorgeous view of Central Park. 

Elena Vinets's profile image
Elena Vinets 
7 years ago

Disgusting experience,purchased a pair of boots and they fallen apart after 3 times of wear.Contacted Lorna Brown at customer relations in NY store and Ambar Benazeer Executive Support at Neiman Marcus without any support.Sally Gold the ladies shoe department manger confirmed that "boots could get beaten before shipping them to me"What the hell. They are not taking any responsibilities for the poor quality of merchandise the company selling for a large amount of money!!!!Such a shame! 

Tracy Canfield Perez's profile image
Tracy Canfield Perez 
7 years ago

Lovely! Enjoyed some champagne and the view of Central Park! Adam helped us and was very friendly and attentive! 

India Christensen Suter's profile image
India Christensen Suter 
7 years ago
Caroline LaRocca Hammond's profile image
Caroline LaRocca Hammond 
7 years ago

I love the fact that I can shop for luxury items and have them shipped tax free to my state. That’s it. The 5th floor fitting rooms are so hot and tiny. There’s no seat and only one rack. It makes it hard when you have a ton of clothes to try and there’s no room for them In addition to your own clothes and bags. I also walked around for a while with lots of items in my arms before I was approached to offer a room. It seems like the experience should be more luxurious when that much money is being spent. I’ve shopped in BG ma... read more

Robin Higgins's profile image
Robin Higgins 
7 years ago

I love ❤ to have those pretty cloths i can't Ford them 

Robert Criscola Sr.'s profile image
Robert Criscola Sr. 
7 years ago

Interesting store. A unique variety of items. The buyers have interesting taste. 

Frequently asked questions about Bergdorf Goodman

How is Bergdorf Goodman rated?

Bergdorf Goodman has a 4.2 star rating with 3,381 reviews. 

When is Bergdorf Goodman open?

Bergdorf Goodman is open now. It will close at 6:00 p.m.  

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