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Bergdorf Goodman

4.2

About this business

Words like opulence and elegance come to mind when you hear the name Bergdorf Goodman. One of the many esteemed shopping destinations situated on Fifth Avenue, this luxury department store has it all: designer clothing, shoes, handbags, accessories, beauty products, homewares, and more. Spend the day browsing brands ranging from Akris to Valentino then stop by the lavish BG Restaurant on the seventh floor. If an indulgent meal isn't enough to restore your energy for another round of shopping, head to the in-house day spa and... read more

Location details

754 5th Ave, New York, NY, 10019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.23,381 reviews
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Kimberly Taylor's profile image
Kimberly Taylor 
6 years ago

Beautiful store , very professional sales associates. Sara Armet in Designer Shoes was awesome!!! Will shop with her again! 

Greg Lassiter's profile image
Greg Lassiter 
6 years ago

Awesome 

Moni Green's profile image
Moni Green 
6 years ago

The worst store in the world! I live in Australia. I constantly shop with Neiman Marcus (parent company of Bergdorff) and Saks Fifth Avenue. Every single time I’ve ever tried to order something from Bergdorfs they totally stuff it up! I’ve phoned their customer service and paid for the phone call so many times. I’m always promised that they would fix mess up, call me back within 24 hours, etc. They NEVER PHONE BACK. They NEVER ANSWER MY EMAILS OF COMPLAINT. Basically, They NEVER, EVER DO WHAT they say they are going to do. T... read more

Rene' Steelman's profile image
Rene' Steelman 
6 years ago

Ricardo was helpful, engaging, and I will ask for him again when I return 

Dana Butler's profile image
Dana Butler 
6 years ago

The customer service is better than anywhere else 

Emily Mae's profile image
Emily Mae 
6 years ago

Ordered a pair of jeans and they sent the completely wrong jeans (wrong size, brand, color). Tried to return them but received a letter saying they couldn't be returned because the order was fulfilled by a store??? Have not been refunded yet- would just like to be able to return jeans that don't fit and get a refund, it's been about a month. Would NOT recommend! 

Amandine Ho's profile image
Amandine Ho 
6 years ago

Very beautiful Merchandising 

Marni Brown's profile image
Marni Brown 
7 years ago

Greatly Great Signed, Marni Brown 

Sung Lee's profile image
Sung Lee 
7 years ago

We shop there for many years, especially for the past 20 years since we moved to Manhattan. But my recent experience made me quite disappointed. I called 5th FL, sales woman made me hold 13 min, not much help, called floor manager and left message but never returned my call. 

Frequently asked questions about Bergdorf Goodman

How is Bergdorf Goodman rated?

Bergdorf Goodman has a 4.2 star rating with 3,381 reviews. 

When is Bergdorf Goodman open?

Bergdorf Goodman is open now. It will close at 6:00 p.m.  

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