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Belmont Hill Apartments
- Apartments
- Huntsville, AL
About this business
Location details
240 Martin Rd SW, Huntsville, AL, 35824, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
New Management The new management here is awesome. With a great staff and Carlas leadership, this place will continue to be a great place to call home.
Business response:
Dear Valued Resident, Thank you so much for taking the time to post a review of our Community! We appreciate your kind words and are very pleased you are happy in your apartment home. Please contact the office at (256) 801-7299 and let us know if there is anything we can do to make your stay here at Belmont Hill Apartments even more enjoyable! Betty Fine Customer Care Specialist
A New Resident The property manager was very friendly, caring, and professional. She was acting as both the property manager and leasing agent and did a tremendous job of paying close attention to potential tenants. I recommend anyone to lease from this property.
Business response:
Dear Valued Resident, Thank you so much for taking the time to post a review of our Community! We appreciate your kind words and are very pleased you are happy in your apartment home. Please contact the office at (256) 801-7299 and let us know if there is anything we can do to make your stay here at Belmont Hill Apartments even more enjoyable!
I love the new staff Wow! So happy that we have a Property Manager that cares, our community has been neglected, on Saturday we had a meet and greet I attended, thanks, Carla, Holland, Kareem, for making me feel at home, love that you guys love us
Business response:
Dear Valued Resident, Please contact the office at (256) 801-7299 and let us know if there is anything we can do to make your stay here at Belmont Hill Apartments even more enjoyable! Thank you so much for taking the time to post a review of our Community! We appreciate your kind words and are very pleased you are happy in your apartment home. Thank you, Carla Mack-Williams Property Manager Belmont Hill Apts
Love the new staff! I have lived here since May. The new property manager, Carla, and her assistant Holland are very on top of things. My outstanding work orders were completed within two hours of my email to them. They turned an unhappy resident into a very happy resident and restored my faith in the community. Holland always answered my calls in such a warm and inviting way. I had the pleasure of meeting Carla on Friday and now feel confident that the complex I have chosen to call home will be taken care of. Keep up the gr... read more
Business response:
Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Barking Good I love these apartments. Not only is there a dog park for me to stretch my legs in, but there apartment staff are amazingly friendly. The property manager has even gotten down on the floor to play with me and run around the office, because my mommy brought me in when checking the mail. Staff always greets me on property and I've never been pet so many times since we've moved here. It's tail waggingly good. Only complaint, office doesn't have enough dog treats. Mommy and daddy always get a drink and snack offered... read more
A manager that is never at work Do not count on getting anything done because the manager is never at work. You work orders will not be taken care of and the one person in the office that answers the phone does not know what he is doing so we have quit calling. I can not wait to move.
Business response:
Dear Valued Resident, We are sorry to hear that your experience has been anything less than exceptional. We strive to provide and ensure a safe, comfortable, and inviting environment for all of our residents. We'd like the opportunity to make this up to you, so if you're willing, I would really like to help turn your experience around. If you would be willing to give us another chance, please contact me at (256) 801-7299 to discuss what we can do to help, or feel free to stop by the leasing office at your convenience, I have... read more
Superior Customer Service I manage a large multi-site business in the area and have referred several employees to Belmont Hills when looking for an apartment community. Every employee was made to feel welcome by the Belmont Hills staff, enjoyed the tour of the property and left feeling well equipped to make a decision about leasing there. Several had specific questions that were directed to the property manager and they raved about her professionalism and attention to detail addressing their questions. I now have employees l... read more
Business response:
Thank you so much for taking the time to post a review of our Community! We appreciate your kind words and are very pleased that you have been satisfied with the level of customer service shown to your employees. It is often said that the best compliment that one can receive is in the form of a referral, and we certainly appreciate and value your employees that have chosen to make Belmont Hill Apartments the place that they call home! All the Best, Lorin Cooke Property Manager
Belmont hill apartments The service receiving the apartments was good. I called a day ahead to see the place and they were ready to show it and everything was ready as management stated. The whole process was pretty simply, no complaints or worries, it went well.
Business response:
We are so glad that your experience with Belmont Hill Apartments went well and greatly appreciate your feedback! We strive for complete customer satisfaction and are thrilled to hear that the moving process operated seamlessly on our end! Please let us know if there is anything that we can do in the future to make your residency here with us even more enjoyable! And once again; thank you for choosing Belmont Hill Apartments to be the place that you call "home"! All the Best, Lorin Cooke Property Manager
Low quality, Poor service Have been living at this complex for three months now. Nothing but issues. We had cockroaches in the apartment on our initial walk-through. The pest control company was really good about getting out here to take care of it but now that new management has moved in and we have roaches and spiders again we are told that management "is still learning the ropes". That is a direct quote from them. There is a pool at this property but good luck on knowing when it's open. They have recently informed us that... read more
Business response:
We are so sorry to hear that your experience with us has not been favorable. We would love the opportunity to discuss any issues that you are experiencing and will obviously do everything in our power to remedy any issues that may still remain. We have an open door policy and would love to hear directly from you what issues you may be experiencing in the future. We are glad we were able to take care of these things for you, and sincerely apologize for the inconvenience of needing to come back into your home to address the is... read more
Frequently asked questions about Belmont Hill Apartments
How is Belmont Hill Apartments rated?
Belmont Hill Apartments has a 3.6 star rating with 277 reviews.
When is Belmont Hill Apartments open?
Belmont Hill Apartments is open now. It will close at 6:00 p.m.
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