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Belmont Hill Apartments
- Apartments
- Huntsville, AL
About this business
Location details
240 Martin Rd SW, Huntsville, AL, 35824, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Poor apartment care by Management I am a very quiet tenant. I rented a 2 bed 2 bath December. The main bath was broken. I have begged for repairs and no one ever comes but they do consistently say they will. I still pay for a 2 bed 2 bath every month promptly as my lease says. At this point it is April and I now have no main bath and no master bathroom toilet. I do not know what else to do so I came here to hopefully save someone else the trauma.
Business response:
Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our Property Manager at (256) 801-7299. We hope to hear from you!
Bad Overall Management does not care about their tenants and they are never available. They up-sale you the place upon moving in and stop caring about any concerns you have after the lease is signed. Front office “staff” is very unprofessional. The paint job is horrible, bug issues (roaches/wasps), cheap carpets and flooring, leaking windows, loose toilets, crappy plumbing, parking is terrible, trash is always overfilled and scattered all over the ground, floods every time it rains, old a/c and heating systems, among many ot... read more
Business response:
Hi We are sorry to hear that your experience has been less than exceptional. We're disappointed to see that your opinion of our community is not higher at this time. Our team is constantly seeking ways to improve and if you have any specific feedback to offer that may help us do so at this time, we encourage you to reach out to us here in the office (256) 801-7299 at your convenience. Thank you!
Horrible Management, Mediocre Maintenance Management does not care about their tenants at all. They up-sale the place upon moving in, then ignore everything afterwards. Maintenance is a joke, parking is horrible, terrible paint job, holes in walls, cheap carpets/flooring, bug issues (roaches, wasps), leaking windows, horrible a/c and heating, front yard floods with a little rain, trash is always overflowing, and they never return calls or answer the phones when you call. If you have a little extra to spend, do so. Don’t get ... read more
Business response:
Hi, We are sorry that you feel this way. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (256) 801-7299 so we can work towards a solution. Thank you and have a great day.
Great Property and Wonderful Staff It is a very nice property- large spacious apartments with lots of amenities. I love that washer and dryer are included. Office staff are very knowledgeable, friendly and helpful
Great Great property and wonderful office staff.The apartments are very large. Office staff, especially Kerstin, are very helpful and are great at their job
Really enjoyed this property! Kerstin in the leasing office is so wonderful and friendly and willing to do whatever it takes to make sure your experience visiting or as a resident is phenomenal! The property is being updated and renovated so there are new finishes throughout the unit and the office/community space has some wonderful amenities. It’s conveniently located near Wall-Triana, the Arsenal, and I-565 access without feeling like you’re crowded by a ton of people. Publix is a stone’s throw away and there’s some great ... read more
Bad management They don’t tend to people needs it’s like we’re talking to a robot who disregard what we say every time!!
The office staff goes above and beyond To all of the negative reviews out there I was recently informed we have been without maintinance for over two full months- though they were not worth anything when they were here. The office ladies have gone above and beyond trying to get things done despite not having anyone. My ceiling started leaking last week due to a water heater leak upstairs and kristena and kayla responded promptly to get the leak stopped and explain what the next steps. Our new Maintinance guy came out the nex... read more
A trailer park would be a better choice! This is a very unprofessionally managed, poorly maintained and overpriced community. The management lies & avoids the residents. Many of the units have unaddressed mold issues from the countless roof & plumbing leaks and floods. The good reviews you see here are from mgmt coercing residents into writing a good review to offset the low score from the honest reviews.
Frequently asked questions about Belmont Hill Apartments
How is Belmont Hill Apartments rated?
Belmont Hill Apartments has a 3.6 star rating with 277 reviews.
When is Belmont Hill Apartments open?
Belmont Hill Apartments is open now. It will close at 6:00 p.m.
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