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Belmont Hill Apartments

3.5

About this business

Meet the Manager Jeremy B. Manager Broad Management Group 

Location details

240 Martin Rd SW, Huntsville, AL, 35824, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.5247 reviews
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Amari ?.'s profile image
Amari ?. 
4 years ago

Bad management They don’t tend to people needs it’s like we’re talking to a robot who disregard what we say every time!! 

Anon a.'s profile image
4 years ago

The office staff goes above and beyond To all of the negative reviews out there I was recently informed we have been without maintinance for over two full months- though they were not worth anything when they were here. The office ladies have gone above and beyond trying to get things done despite not having anyone. My ceiling started leaking last week due to a water heater leak upstairs and kristena and kayla responded promptly to get the leak stopped and explain what the next steps. Our new Maintinance guy came out the nex... read more

Chuck S.'s profile image
Chuck S. 
4 years ago

A trailer park would be a better choice! This is a very unprofessionally managed, poorly maintained and overpriced community. The management lies & avoids the residents. Many of the units have unaddressed mold issues from the countless roof & plumbing leaks and floods. The good reviews you see here are from mgmt coercing residents into writing a good review to offset the low score from the honest reviews. 

Ed M.'s profile image
5 years ago

5 Stars; Awesome Manager, Perfect location, pet friendly, Quick maintenance and recreation areas! I have lived here for 3 years and have never had any problems with maintenance, neighbors or office personnel. Maintenance responds within the day and issues are completed if possible within the same time. Being a pet friendly apartment complex you will meet your neighbors often at the pet park or swimming pool or gym. The neighbors are friendly and I have not had or heard any issues with others in the complex. Communication wit... read more

Amy B.'s profile image
5 years ago

Don’t bother! I have not lived here but considering how rude they were to me when I was INTERESTED in giving them money for over a year (I was not going to be moving out anytime soon after moving in) I would NEVER live here. They were rude on the phone when I called in to ask about viewing a unit later that evening as I didn’t get off work until 5 and they closed at 5:30. I asked if they would be willing to stay open a few more minutes since I probably wouldn’t get there until 5:10 or 5:15 and she said “No. We close at 5:30.... read more

Jeremy D.'s profile image
Jeremy D. 
6 years ago

Just Don't! Worst management ever I don't usually blast company's online but maybe I can save someone else some grief. Viewed model unit August of 2018. The unit I viewed was very nice and completely updated. I was told the unit that was coming available and was to be mine was the same. It was NOT! I moved in to my unit on 8/31/18. Worst paint job I've ever seen. Peeling, bubbling, drips and overspray everywhere on everything (floors, appliances, etc.). All blinds and screens on windows destroyed. No ceiling fan in bedroom l... read more

Michael J.'s profile image
Michael J. 
6 years ago

The place to be We just moved here and apparently we moved in the middle of a staff overhaul. As you can imagine things have been quite hectic as is normal when you are going through staff changes, this can make new movers experience challenges they don’t expect. However, In this case the interim apartment manager Donna Really blew us away. Not only was she friendly and very attentive to our needs, but she gave impeccable attention to detail and when presented with frustration channeled that into a sense of urgency that got ... read more

Concerned C.'s profile image
Concerned C. 
6 years ago

POOR MANAGEMENT - RENTER BE AWARE !!! When I heard the complex was under new management, I was excited, I thought, they will take care of it. Unfortunately not!! Poor Management or Manager. They are not listening or care anymore. Property is going down the hill fast, They are not taking care of it, 1 on call maintenance guy, trees and bushes untrimmed, street lights and outdoor lights burned out. Trash is overfilled and stinks. Cars are left parked there for many days. The apartments may have a new looks inside, but very poo... read more

Business response:

We strive to provide and ensure a safe, comfortable, and inviting environment for all of our residents. Your Property Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact her at (256) 801-7299 to discuss what we can do to help. Thank you, Brandie Smith 

Quinton Y.'s profile image
Quinton Y. 
7 years ago

Long Distance Move I have been back and forth from Alabama a while and finally decided on moving back to Huntsville after spending a few years in DC. Needless to say, it was not an easy process. The staff was friendly and professional. The manager made sure that I was well taken care of. Now that it’s all finished, I look forward to moving into my new apartment with the best deal in town. 

Business response:

We look forward to having you here for years to come! Thanks for the 5 STAR review, as the Property Manger complete customer satisfaction is our goal, Please contact the office at (256) 801-7299 and let us know if there is anything we can do to make your stay here at Belmont Hill Apartments even more enjoyable! Thanks, Carla Mack WIlliams Property Manager 

Frequently asked questions about Belmont Hill Apartments

How is Belmont Hill Apartments rated?

Belmont Hill Apartments has a 3.5 star rating with 247 reviews. 

When is Belmont Hill Apartments open?

Belmont Hill Apartments is closed now. It will open on Monday at 8:30 a.m. 

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