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Belmont Hill Apartments
- Apartments
- Huntsville, AL
About this business
Meet the Manager Jeremy B. Manager Broad Management Group
Location details
240 Martin Rd SW, Huntsville, AL, 35824, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Professional Manager! I have been out shopping for a 2 bedroom apt, and been to several locations beside the Arsenal, I am relocating and work for the Military. I had been to about 3 apartment communities before this one. As I walked in the office the Leasing Consultant was out to lunch and was greeted by the Property Manager, very professional, and friendly, she was much more attentive and inviting then the other Managers in her area, offering refreshments and telling me about the area, she seemed to enjoy her job, Thanks M... read more
Business response:
Thanks for the feedback, We strive to provide excellent service to our customers at Belmont Hill Apartments. We would love to hear more from you, If you have any future concerns or just want to chat about our community, please stop into our office during business hours. Thanks! Carla Mack Williams Property Manager Belmont Hill Apartments
Great Manager!!!!! I moved in at the time there was another Manager well went in the office to pay rent new manager new atmospere, very inviting love the new staff, work orders done in a timely fashion love my new place and new staff
Business response:
Dear Valued Resident, Thank you so much for taking the time to post a review of our Community! We appreciate your kind words and are very pleased you are happy in your apartment home. Respectfully, Carla Mack-Williams Property Manager
New Management The new management here is awesome. With a great staff and Carlas leadership, this place will continue to be a great place to call home.
Business response:
Dear Valued Resident, Thank you so much for taking the time to post a review of our Community! We appreciate your kind words and are very pleased you are happy in your apartment home. Please contact the office at (256) 801-7299 and let us know if there is anything we can do to make your stay here at Belmont Hill Apartments even more enjoyable! Betty Fine Customer Care Specialist
A New Resident The property manager was very friendly, caring, and professional. She was acting as both the property manager and leasing agent and did a tremendous job of paying close attention to potential tenants. I recommend anyone to lease from this property.
Business response:
Dear Valued Resident, Thank you so much for taking the time to post a review of our Community! We appreciate your kind words and are very pleased you are happy in your apartment home. Please contact the office at (256) 801-7299 and let us know if there is anything we can do to make your stay here at Belmont Hill Apartments even more enjoyable!
I love the new staff Wow! So happy that we have a Property Manager that cares, our community has been neglected, on Saturday we had a meet and greet I attended, thanks, Carla, Holland, Kareem, for making me feel at home, love that you guys love us
Business response:
Dear Valued Resident, Please contact the office at (256) 801-7299 and let us know if there is anything we can do to make your stay here at Belmont Hill Apartments even more enjoyable! Thank you so much for taking the time to post a review of our Community! We appreciate your kind words and are very pleased you are happy in your apartment home. Thank you, Carla Mack-Williams Property Manager Belmont Hill Apts
Love the new staff! I have lived here since May. The new property manager, Carla, and her assistant Holland are very on top of things. My outstanding work orders were completed within two hours of my email to them. They turned an unhappy resident into a very happy resident and restored my faith in the community. Holland always answered my calls in such a warm and inviting way. I had the pleasure of meeting Carla on Friday and now feel confident that the complex I have chosen to call home will be taken care of. Keep up the gr... read more
Business response:
Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Barking Good I love these apartments. Not only is there a dog park for me to stretch my legs in, but there apartment staff are amazingly friendly. The property manager has even gotten down on the floor to play with me and run around the office, because my mommy brought me in when checking the mail. Staff always greets me on property and I've never been pet so many times since we've moved here. It's tail waggingly good. Only complaint, office doesn't have enough dog treats. Mommy and daddy always get a drink and snack offered... read more
A manager that is never at work Do not count on getting anything done because the manager is never at work. You work orders will not be taken care of and the one person in the office that answers the phone does not know what he is doing so we have quit calling. I can not wait to move.
Business response:
Dear Valued Resident, We are sorry to hear that your experience has been anything less than exceptional. We strive to provide and ensure a safe, comfortable, and inviting environment for all of our residents. We'd like the opportunity to make this up to you, so if you're willing, I would really like to help turn your experience around. If you would be willing to give us another chance, please contact me at (256) 801-7299 to discuss what we can do to help, or feel free to stop by the leasing office at your convenience, I have... read more
Superior Customer Service I manage a large multi-site business in the area and have referred several employees to Belmont Hills when looking for an apartment community. Every employee was made to feel welcome by the Belmont Hills staff, enjoyed the tour of the property and left feeling well equipped to make a decision about leasing there. Several had specific questions that were directed to the property manager and they raved about her professionalism and attention to detail addressing their questions. I now have employees l... read more
Business response:
Thank you so much for taking the time to post a review of our Community! We appreciate your kind words and are very pleased that you have been satisfied with the level of customer service shown to your employees. It is often said that the best compliment that one can receive is in the form of a referral, and we certainly appreciate and value your employees that have chosen to make Belmont Hill Apartments the place that they call home! All the Best, Lorin Cooke Property Manager
Frequently asked questions about Belmont Hill Apartments
How is Belmont Hill Apartments rated?
Belmont Hill Apartments has a 3.5 star rating with 247 reviews.
When is Belmont Hill Apartments open?
Belmont Hill Apartments is closed now. It will open on Monday at 8:30 a.m.
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