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Beau Rivage Resort & Casino
- Hotels
- Biloxi, MS
About this business
Location details
875 Beach Blvd, Biloxi, MS, 39530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We thoroughly enjoyed our mini getaway. The staff is incredible and so friendly. We had a great time playing the slots and it's beautifully decorated for the holidays. Lots of variety for the breakfast buffet on Sat am. Our only drawback was the lack of servers on the smoke free area and no one came for several hours. This is a nice place for those who don't smoke, but would have been nice to have someone wait on us. Thank you to Chuck at the Mlife players area for going over and beyond with our players cards as well as the ... read more
Business response:
Phyllis - Thank you so much for your kind words! I sincerely apologize for the extensive wait you endured in our casino for beverages. I assure you this is not in keeping with our high standards and will certainly pass along your feedback to our Director of Food and Beverage. It is very important for us to hear from our guests so we can address your concerns and evaluate how we can make the appropriate improvements for your return visit to the Beau.
Nice hotel, but some things could be better. Not enough servers to come around that often, lines too long at sandwich shop. Need another one. Ordered chicken wings at Terrace Cafe. Fried with no seasoning. Food not that hot on Buffet. Decorations beautiful and shopping was good. Not much in payoff. Overall an ok trip.
Casino and hotel are great. The Coffee Bean has good coffee but horrible service. Took forever to get coffee. Arcade for kids is small and needs better games.
Business response:
Molly - Thank you so much for taking the time to review Beau Rivage. I am disappointed to hear of the service you received from ourRoasted Bean personnel. I sincerely apologize for the inconvenience and assure you that our team members are trained to know and understand the importance of customer service. I will certainly inform our Director of Food & Beverage of your concerns to ensure that we provide service that reflects the high regard we have for our guests.
Ate dinner at the buffet, excellent service and top notch server. Always a great experience and atmosphere. Just wish you didn’t have to walk so far to get to the players club desk. After having two hip replacements, it’s a long walk to get there.
Business response:
Sabrina - Thank you for your kind words. I am so glad that you enjoyed your time here. See you soon!
My family and I had Christmas Eve dinner at Stalla...! First off we got seated to our table and attended by Antwon immediately. Then items that followed from appetizers to entrees to dessert were amazingly prepared and flavors were stellar...! My daughter is vegan and Chef Paola along with Antwon accommodated her so amazingly...! We were impressed with the warm and efficient service, that made our Christmas very special...! Thank you so much Chef Paola for a very memorable dinning experience...! Your flavors are as amazing a... read more
Business response:
Joe - Thank you so much for your kind words. I am so glad that you were able to make great Christmas memories with your daughter. I will be sure to pass along your commendations to Chef Paola and Antwon. See you soon!
Recommended
One of the most amazing places. Our server on the floor tonight Mindy was amazing and service made the casino that more amazing!!
Christmas trees are beautiful and all over, many Kodak moments.
Business response:
Pat - Thank you so much for your kind words. We hope to see you soon!
Beautiful and clean casino/ hotel. It’s nice to visit during any type of special occasion or holiday and enjoy how beautifully decorated everything is.
Business response:
Gina - Thank you so much for your kind words! I am so glad to hear that you enjoy all of our seasonal decorations. See you soon!
Frequently asked questions about Beau Rivage Resort & Casino
How is Beau Rivage Resort & Casino rated?
Beau Rivage Resort & Casino has a 4.1 star rating with 987 reviews.
When is Beau Rivage Resort & Casino open?
Beau Rivage Resort & Casino is closed now. It will open tomorrow at 9:00 a.m.
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