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Baylor Scott & White Medical Center - Lake Pointe

3.1

About this business

Baylor Scott & White Medical Center – Lake Pointe is a full-service hospital serving patients in and around Rowlett. Open 24 hours a day, every day, the specialists at the medical center provide care to patients in the areas of allergy and immunology, ENT, back pain, imaging, cancer care, heart condition, dermatology, surgery, urology, wound care, and more. 

Location details

6800 Scenic Dr, Rowlett, TX, 75088, United States

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3.1938 reviews
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Tracy Wilson's profile image
Tracy Wilson 
7 years ago

Took my daughter for day surgery When we got there staff treated as real will they got us right away to back for her surgery 

Wendy Gillis Bell's profile image
Wendy Gillis Bell 
7 years ago

While the care at the hospital was decent, the billing for this stay has been by far the worst experience I have ever had! The visit itself became very costly with all the test and the different drs. We set all up for payments, unfortunately it does'nt matter if you are paying what you can they still turn you over to Central Financial who then bully you into a payment you truly cannot make or use the scare tactic of reporting to your credit. At that point why freaking worry about paying the bill... I have tried to talk to th... read more

Jennifer Cotham's profile image
Jennifer Cotham 
7 years ago

This was the worst experience I've ever had with a hospital in my life. We had to ask nurses multiple times to wear gloves while drawing blood or administering meds. When we arrived the room was dirty. While my husband was in surgery he missed dinner ordering, so when he returned from surgery to his room we learned there wasn't a dinner tray for him. The kitchen closes at 2pm so there was no one to make anything. When I inquired what could be done the charge nurse suggested Whataburger or Taco Bell down the street. We reques... read more

Keda Daqueen Sisson's profile image
Keda Daqueen Sisson 
7 years ago

The staff and all are nice but I just didnt like the fact that I felt the doctor was just trying to get me out the room my problem to me wasn't attended to how it should've been.. 

Jeannie E Morris's profile image
Jeannie E Morris 
7 years ago

The staff ( especially the nurses) were extremely nice and caring 

Jabrea M Crockhom's profile image
Jabrea M Crockhom 
7 years ago

Nice hospital.... nurse Mandy N is the rudest nurse... 

Deb Dubuc's profile image
Deb Dubuc 
7 years ago

The night nurse is like a nightmare. She literally stuck her hand in my mouth to remove a pill she just gave me. That was the highlight of the nightmare. 

Stephanie Sherrill Self's profile image
Stephanie Sherrill Self 
7 years ago

Other than getting skipped over by 4 others that came in after us and being there for 3 hours I would say all went well. The staff was extremely nice! 

Bobby Lee Vicks's profile image
Bobby Lee Vicks 
7 years ago

It's waz very professional and pleasant visit everyone waz awesome 

Frequently asked questions about Baylor Scott & White Medical Center - Lake Pointe

How is Baylor Scott & White Medical Center - Lake Pointe rated?

Baylor Scott & White Medical Center - Lake Pointe has a 3.1 star rating with 938 reviews. 

When is Baylor Scott & White Medical Center - Lake Pointe open?

Baylor Scott & White Medical Center - Lake Pointe is open now. It is open 24/7. 

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