Bay Medical Sleep Lab's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Bay Medical Sleep Lab

2.9

About this business

Bay Medical, a 323-bed regional medical center located in Panama City, provides hospital care and outpatient services to patients from a seven county region in Northwest Florida. We have more than 200 physicians on staff representing virtually every medical specialty, and a support staff of more than 2, 000 dedicated employees. Bay Medical has received numerous accolades for clinical excellence on a national scale including the Top 50 Hospital Award which has been received for three years in a row (2008, 2009, 2010). This ov... read more

Location details

615 N Bonita Ave, Panama City, FL, 32401, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.9346 reviews
Select a rating
Tracey Wafford Parsley's profile image
Tracey Wafford Parsley 
4 years ago

My dad is here right now. He had surgery on his back. After telling me they would keep in contact with me All during surgery not ONE person let me know anything! I asked the receptionist at the preop desk and she called someone and only told me he was still in the OR. I waited longer then noticed the phone and number on the desk. Called and someone put me through to the OR. Where I told them I had not heard from anyone! Thankfully they said things went good and they were almost done. Dr came out I talked to him . Two hours g... read more

Matt Montgomery's profile image
Matt Montgomery 
4 years ago

Billing department is patronizing and belittling. Worst interaction with a customer service representative I've ever experienced. Charity will deny you even if you qualify for it. This hospital is crooked. 

April Bees Pearce's profile image
April Bees Pearce 
recommend  Recommended
4 years ago

the ICU floor was amazing... Jessica, J, Dee (my popsicle dealer) and Dr. Hysong really made my stay awesome. I was comfortable and not scared out of my mind. they stayed and talked with me and listen to me like the really cared for me. I love them and truly great full for everything they did for me.and we still have to go to the beach 

Christina Bui's profile image
Christina Bui 
recommend  Recommended
4 years ago

We recently had to visit the ER. I anticipated not being able to go in with my husband (cause if everything I’ve heard of how Covid has made everything) but they let me stay with him the entire time. Every nurse we dealt with was so nice and helpful. The nurse that x-rayed his elbow (I do not recall his name) was very gentle and super nice! And nurse Cyn was so knowledgeable and friendly we really enjoyed talking to her when we were waiting to be able to go home. Honestly all of the staff we dealt with were great! 

Business response:

Thanks for taking the time to acknowledge our team. We appreciate the review! -Ascension Sacred Heart Community Manager 

Jack Poland III's profile image
Jack Poland III 
4 years ago

A close family member of mine recently had emergency heart surgery there. While I am grateful to Dr. Seto and the rest of the O.R. staff for being talented medical professionals who do their jobs well, the fact that Dr. Seto works there is the only positive thing I can say about Ascension Sacred Heart Bay. In the wealthiest, most technologically advanced society in the world, somehow Ascension Sacred Heart Bay gets by with practicing medicine below the level of some overseas ... Continue Reading 

Rebecca Glass's profile image
Rebecca Glass 
4 years ago

Past experience was not a good thing. 

Business response:

Thanks so much for sharing your rating. -Ascension Sacred Heart Community Manager 

Katie Condron's profile image
Katie Condron 
4 years ago

The free standing location in Panama City Beach is absolutely horrible. Came in to the emergency department today with some concerns. The nurse got an attitude with me and made me cry for no reason. They showed absolutely zero compassion. The doctor never went over my results with me, the nurse just came in and told me I was fine to leave. I still have no idea what’s going on or what my test results are. Won’t be back. 

Business response:

Thank you for sending these details about your experience. We try very hard to meet expectations and we regret that we have not done so in this case. I am forwarding your concern to the leadership team for review. -Ascension Sacred Heart Community Manager 

Gabryal Scherbatsky's profile image
Gabryal Scherbatsky 
4 years ago

trash employees. don't know how to mind their own business. would never recommend. 

Jeremiah Williams's profile image
Jeremiah Williams 
4 years ago

This is not my personal experience because I am not related to the person that I know is hospitalized here but this place is a joke. They have failed my friend and his family on multiple occasions. First by wrongfully notifying his spouse that he was deceased when he actually isn't, and then naking it difficult to contact them and i hate to say it but we were told they are wanting his organs even though he is still alive. Terrible. They are going against everything they claim to stand for. Pathetic idea of a medical care fac... read more

Frequently asked questions about Bay Medical Sleep Lab

How is Bay Medical Sleep Lab rated?

Bay Medical Sleep Lab has a 2.9 star rating with 346 reviews. 

When is Bay Medical Sleep Lab open?

Bay Medical Sleep Lab is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com