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Banfield Pet Hospital

4.3

About this business

Location details

2024 Lombard Street, San Francisco, CA, 94123, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.3265 reviews
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Steven n.'s profile image
Steven n. 
11 years ago

They were very friendly and managed to fit us in even though we were a walk-in guest on a Saturday. The staff answered all the questions promptly and were knowledgeable. 

Cleve W.'s profile image
Cleve W. 
11 years ago

Best vet experience - highly recommend! 

Dawn F.'s profile image
Dawn F. 
11 years ago

Warning...do NOT bring your loved pets to this joke of a vet hospital. They will try to sneak in charges you don't need and overcharge you for everything. They are hoping you are stupid enough not to catch them. We moved our pets and will never take them back to this place. 

Tali T.'s profile image
Tali T. 
11 years ago

This clinic came highly recommended and, over the last few years, I have taken my beagle there a few times to treat ear infections and have always been happy with the care he received. After showing some rather scary symptoms, I returned today feeling very concerned about my pooches health. After a thorough exam and asking questions, Dr. Riley quickly diagnosed the problem and patiently explained the symptoms my dog is experiencing. This vet's experience really shows! She is genuinely caring, warm, very good with animals and... read more

Marty O.'s profile image
Marty O. 
11 years ago

We at Creekside Animal Hospital appreciate both the positive and negative reviews. We are reviewing all reviews and taking the comments very seriously to improve our communication and treatment of both the patient and owner. We strive daily to make the owners feel that they are treated fairly and kindly in every aspect of the process. 

Al P.'s profile image
Al P. 
11 years ago

Doctor care good. Front desk customer service has improved. Rowena is better. 

Kin B.'s profile image
Kin B. 
11 years ago

I have taken my dog and cat to Dr. Kelley Riley and find her to be very honest, straightforward and skilled. I have had oral procedures done on both animals. She itemized every fee associated with those procedures. I find her rates very good. She does very good work and her staff are outstanding. It is a very clean hospital and I highly recommend it. 

Alyssa E.'s profile image
Alyssa E. 
11 years ago

I made an appointment at Banfield for January 17th for my dog because I believed she had a UTI. After multiple hours later, a life threatening MISDIAGNOSIS, and estimate for surgery around $1800-2300 which they couldn't perform anyway because it was a weekend I had had it!. After submitting my experience to the Client Advocate Team three times, writing many reviews online, leaving messages for people to get back to me I'm infuriated. I was supposed to receive a response from the manager by the latest Sunday! It is now THURSD... read more

Christi i.'s profile image
Christi i. 
11 years ago

They know me and my pet by name. Last year when I put one of my beloved dogs down! The kindness was overwhelming. 

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 4.3 star rating with 265 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is closed now. It will open at 8:00 a.m. 

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