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Banfield Pet Hospital
- Veterinarians
- Moorestown, NJ
About this business
Location details
1331 Nixon Dr, Moorestown, NJ, 08057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Very upset with Banfield... even though we pay our monthly fee.. it always happens that something shows up "that is not covered"... this place has become a money gouging machine. They will charge you more that you expect. **** my words. Service is not what it used to be a few years ago... and staffing is always short. I expected much more from this hospital... Do not recommend, find somewhere else for your pet.
Business response:
As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Banfield is a scam. My pet was an old patient .When he most needed them , they sent us away to another hospital. In Banfield they mis diagnosis my pets illness. At the another hospital they found out that he had brain s cancer. Please dont trust them. They pretend to care but they dont. Be always vigilant to their diagnosis and double check.
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Banfield is a scam. My pet was an old patient .When he most needed them , they sent us away to another hospital. In Banfield they mis diagnosis my pets illness. At the another hospital they found out that he had brain s cancer. Please dont trust them. They pretend to care but they dont. Be always vigilant to their diagnosis and double check.
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Very upset with Banfield... even though we pay our monthly fee.. it always happens that something shows up "that is not covered"... this place has become a money gouging machine. They will charge you more that you expect. **** my words. Service is not what it used to be a few years ago... and staffing is always short. I expected much more from this hospital... Do not recommend, find somewhere else for your pet.
Business response:
As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
I couldn't afford the Wellness Plan anymore which was a long time ago. Its not worth the money with what I still have to pay out of pocket. However, I kept getting charged so when I tried to close my account, I couldn't log in. I had to manually block my card and replace it with another one just so they would stop taking money from my account. However since they couldn't charge the card anymore, they kept piling the payments one on top of another. Now I have a collection notice in my mailbox and I won't be paying it. The web... read more
Business response:
We are sorry to read about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
If you consider care for your pet get it through your employer. Banfield lacks disclosure in their insurance plans and tricky upsells by the vet/receptionist. You go in and trust them to care for your pet and somehow end up getting tied to extended contracts and billed for services for another year as it auto renews. find a local vet who cares for you and your pet and build a long term relationship no a revolving profit center like banfield.
Business response:
We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
I couldn't afford the Wellness Plan anymore which was a long time ago. Its not worth the money with what I still have to pay out of pocket. However, I kept getting charged so when I tried to close my account, I couldn't log in. I had to manually block my card and replace it with another one just so they would stop taking money from my account. However since they couldn't charge the card anymore, they kept piling the payments one on top of another. Now I have a collection notice in my mailbox and I won't be paying it. The web... read more
Business response:
We are sorry to read about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
If you consider care for your pet get it through your employer. Banfield lacks disclosure in their insurance plans and tricky upsells by the vet/receptionist. You go in and trust them to care for your pet and somehow end up getting tied to extended contracts and billed for services for another year as it auto renews. find a local vet who cares for you and your pet and build a long term relationship no a revolving profit center like banfield.
Business response:
We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
I gave a 1 star bc I cant give no stars. My dogs have been going to Banfield in *************, for over 5 yrs. My dog ***** goes to get a cytopoint injection for a skin allergy. Not only is ***-front desk lady, rude but shows no empathy. but she without fail, she gives us trouble booking the appointment- EVERYTIME!! Its always about the money for her. ALWAYS! she quotes us wrong prior and then when we pick up, the price is much higher than we were told. Last 2 appointments she refused to put us on the schedule for past due b... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Frequently asked questions about Banfield Pet Hospital
How is Banfield Pet Hospital rated?
Banfield Pet Hospital has a 3.2 star rating with 1,908 reviews.
When is Banfield Pet Hospital open?
Banfield Pet Hospital is closed now. It will open at 9:00 a.m.
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