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Balise Lexus

4.8

About this business

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! 

Location details

1385 Riverdale St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.84,906 reviews
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Debrah Kontner's profile image
Debrah Kontner 
recommend  Recommended
5 years ago

Just had my car in for service at Balise Lexus. Nathan Tavares, the service consultant, made everything as easy and convenient as possible. Whether it be the sales or service staff at Balise Lexus, I always find the personnel there to be extremely friendly and helpful. I give them all the highest of ratings! 

Lisa Allen's profile image
Lisa Allen 
recommend  Recommended
5 years ago

Demetre goes above and beyond to help me with my RX 350. I had a bad experience at an auto body business last week, which is why I was at balise because I feel very relieved knowing he’ll help me 110% 

Dennis Kolodziejski's profile image
Dennis Kolodziejski 
recommend  Recommended
5 years ago

Joe Renzulli and the other Service staff at Balise Lexus are the very best! They take very good car of our cars and us. 

Natalia Borowiec's profile image
Natalia Borowiec 
5 years ago

I have a service at Balise on the regular basis for the last 10 years. Not a single time I was disappointed. Excellent service. Can easy get a loaner to make my day easier. Great team, everybody is very professional and pleasant. I strongly recommend! 

Colleen Kelley's profile image
Colleen Kelley 
5 years ago

Joe in the service department is awesome! Always takes care of what I need to have done to my car! Can always get a loaner to make my day easier. Love Balise Lexus Service Department! Everyone is always very kind and professional! 

Erin FitzGerald's profile image
Erin FitzGerald 
5 years ago

No pushy salesman. I think that generation is retired out of the business. My experience shopping for a car now compared to maybe 15 years ago and more is that is has changed entirely everywhere. 

Joan Andresen's profile image
Joan Andresen 
5 years ago

I recently purchased a used lexus and best experience i could have wished for. My salesman was Ed Ladika and he was terrific. He made the process so easy. Explained everything about the car and even called me several days after the purchase to ask if everything was OK. Explained i had trouble figuring out the navigation he immediately said stop by and i will help you. If you want a salesman who cares about his customers ask for Ed and he will make your experience the best for you too. Joan A 

Ellie Sadler's profile image
Ellie Sadler 
5 years ago

Balise Lexus IS always a great experience. I’d recommend them to anyone. 

Surupa Basu's profile image
Surupa Basu 
5 years ago

This review is based on my experience from 12/26/2019 - 12/31/2019 specifically 12/30/2019. We have already leased a lexus from them but i still feel i should write about the experience for benefit of others. First time we visited LExus Balise was i believe somewhere before Christmas and we met Rodney a very nice gentleman. He was very polite and gave us the information and took us for a test drive as well. We were almost certain that if it was lexus we will come back here....Continue Reading 

Frequently asked questions about Balise Lexus

How is Balise Lexus rated?

Balise Lexus has a 4.8 star rating with 4,906 reviews. 

When is Balise Lexus open?

Balise Lexus is closed now. It will open at 9:00 a.m. 

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