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Balise Lexus

4.8

About this business

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! 

Location details

1385 Riverdale St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.84,906 reviews
Select a rating
Kristin Nofi Seeley's profile image
Kristin Nofi Seeley 
recommend  Recommended
4 years ago

Chris and Joe at Balise Lexus were really helpful. I was also impressed with the cleanliness and COVID-19 precautions in place within the service department. 

Business response:

Kristin, thank you for your kind review! It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Chris and Joe know that they made an impact during your visit. We hope to see you again soon! 

Joan Woods's profile image
Joan Woods 
recommend  Recommended
4 years ago

Friendly polite staff. Prompt service. Concern for CDC guidance. Comfortable waiting area. 

Business response:

Joan, we are so happy you enjoyed your experience with us. Customer feedback is extremely important to us and we thank you for taking the time to leave a review. Come visit us again soon! 

Richard Cunningham's profile image
Richard Cunningham 
recommend  Recommended
4 years ago

This was my initial visit, very pleased with the service and the personal attention given by Joe Renzulli. 

Business response:

Richard, thank you for writing such a wonderful review about our team. We appreciate your feedback and look forward to working with you again soon! 

Roland Navone's profile image
Roland Navone 
recommend  Recommended
4 years ago

Very courteous and professional 

Business response:

Roland, we appreciate the review and we are happy to hear that you had a great experience with us! 

Linda Fusick's profile image
Linda Fusick 
recommend  Recommended
4 years ago

Excellent staff in all areas. Always above average service. 

Business response:

Linda, we appreciate the 5-star review and we are happy to hear that you had a great experience with us! 

Donna Delorey's profile image
Donna Delorey 
recommend  Recommended
4 years ago

Excellent service and great personnel 

Business response:

Donna, thank you for taking the time to share your feedback with us! We are happy to have you as a loyal customer and we look forward to your next visit. 

Linda Dagradi's profile image
Linda Dagradi 
recommend  Recommended
4 years ago

Everything was done right from the first phone call to the pick up date. Staff were exceptionally friendly and informative. Pricing was very competitive. 

Debbie Dupont's profile image
Debbie Dupont 
recommend  Recommended
4 years ago

Although I was treated very fairly at a competitor’s business, I felt it was best to deal more local. The deal was again, fair. The people were friendly and attentive and best of all I got a great car! 

Business response:

Debbie, we are so happy you enjoyed your car buying experience with us. Customer feedback is extremely important to us and we thank you for taking the time to leave a review. Enjoy your new car and come visit us again soon! 

Kelly Pellegrino Baker's profile image
Kelly Pellegrino Baker 
recommend  Recommended
4 years ago

Service is wonderful, service workers are polite and efficient. Nice and easy in and out service 

Business response:

Kelly, thank you for taking the time to share your feedback with us! We are happy to have you as a loyal customer and we look forward to your next visit. 

Frequently asked questions about Balise Lexus

How is Balise Lexus rated?

Balise Lexus has a 4.8 star rating with 4,906 reviews. 

When is Balise Lexus open?

Balise Lexus is closed now. It will open tomorrow at 9:00 a.m. 

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