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Balise Lexus

4.8

About this business

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! 

Location details

1385 Riverdale St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.84,906 reviews
Select a rating
Patricia Olbrych's profile image
Patricia Olbrych 
recommend  Recommended
4 years ago

Excellent service very nice people helpfull 

Business response:

Patricia, thank you for taking the time to share your feedback with us! We are happy to have you as a loyal customer and we look forward to your next visit 

Donald Kauke's profile image
Donald Kauke 
recommend  Recommended
4 years ago

Lexus 350RX delivered appropriately in middle of pandemic exactly as desired. Sadly, a rattle developed in early days. We reported in first service and service department concurred with problem. They road tested and after a two day warranty service removed the problem entirely. With apologies and no-cost 2021 model loaner, we took our spotless car back today. Quality from purchase to ongoing service expected and achieved. 

Roseann Goldsmith's profile image
Roseann Goldsmith 
recommend  Recommended
4 years ago

They have always treated me fairly. Very nice people. 

Business response:

Roseann, thank you for taking the time to share your feedback with us! We are happy to have you as a loyal customer and we look forward to your next visit. 

Ellen Grey's profile image
Ellen Grey 
recommend  Recommended
4 years ago

Sales and service is excellent. 

Rhonda Charpentier's profile image
Rhonda Charpentier 
recommend  Recommended
4 years ago

Friendly, courteous and knowledgeable. Chris and Kendal were very helpful and made sure all my questions were answered 

Business response:

Rhonda, we appreciate your kind words and thank you for your business. We are thrilled that Chris and Kendal were able to provide a hassle-free experience for you! We hope to see you again soon! 

Jaimito González's profile image
Jaimito González 
recommend  Recommended
4 years ago

Excellent service with Barbara and Bill 

Business response:

Jaimito, thank you for writing such a wonderful review about Barbara and Bill. We appreciate your feedback and look forward to working with you again soon! 

Stanley Barnette's profile image
Stanley Barnette 
recommend  Recommended
4 years ago

Fair, expert, and courteous service where they actually care for the individual as much as the auto. 

Business response:

Stanley, thank you for letting us know you had a great experience with us! We are happy to have you as our customer and will be here when you need us. Until then, take care! 

Alexis Colo's profile image
Alexis Colo 
recommend  Recommended
4 years ago

BAlise Lexus went way above what was expected in caring for my needs on my last visit 

William Reid's profile image
William Reid 
recommend  Recommended
4 years ago

We always have a very positive experience with Balise Lexus. Joe Renzulli does a very professional job. We would recommend Balise Lexus to everyone. 

Business response:

William, thank you for the recommendation! We appreciate the wonderful feedback and look forward to working with you again soon. 

Frequently asked questions about Balise Lexus

How is Balise Lexus rated?

Balise Lexus has a 4.8 star rating with 4,906 reviews. 

When is Balise Lexus open?

Balise Lexus is closed now. It will open tomorrow at 9:00 a.m. 

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