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Balise Lexus

4.8

About this business

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! 

Location details

1385 Riverdale St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.84,906 reviews
Select a rating
Judy Saczawa's profile image
Judy Saczawa 
recommend  Recommended
5 years ago

Courteous, quick service. Loaner car provided so you are not without a vehicle. 

Samantha McKeon Warwick's profile image
Samantha McKeon Warwick 
recommend  Recommended
5 years ago

Chris is excellent to work with. Took all necessary precautions for social distancing and made the service simple and quick. 

Business response:

Samantha, thank you for taking the time to share your feedback with us! We are happy to have you as a loyal customer and we look forward to your next visit. 

Antonio N Lozada's profile image
Antonio N Lozada 
recommend  Recommended
5 years ago

Service advisor was helpful, respectful and knowledgeable about the issue with my vehicle. Chris Hagen is been a great help every time I call or stop by with an issue with my vehicle. 

Cyn Capeloto's profile image
Cyn Capeloto 
recommend  Recommended
5 years ago

Excellent customer care. Courteous, thorough, patient. The work done on my car was excellent. Love the concierge service, as I did not have the time to drive to W. Springfield to drop my car off. 

M J Clayton Kisiel's profile image
M J Clayton Kisiel 
recommend  Recommended
5 years ago

Chris Hagen is very knowledgeable and professional. Service department staff are always pleasant and courteous. Highly recommend Balise Lexus for sales and service, 

Heidi Goldsmith's profile image
Heidi Goldsmith 
recommend  Recommended
5 years ago

Customer service is spot on! 

Bonnie Lemme's profile image
Bonnie Lemme 
recommend  Recommended
5 years ago

Demetrius was awesome! I was kept up to date with what was going in worth my car! Great service as always! 

Joe Cohen's profile image
Joe Cohen 
recommend  Recommended
5 years ago

My 2009 ES 350, has given me the best service. I’ve replaced the Battery once, ( the old one was 8 years old) put tires on, and its still running fine. An excellent vehicle. 

Kathy Naventi-Brown's profile image
Kathy Naventi-Brown 
recommend  Recommended
5 years ago

Great service, as always. 

Frequently asked questions about Balise Lexus

How is Balise Lexus rated?

Balise Lexus has a 4.8 star rating with 4,906 reviews. 

When is Balise Lexus open?

Balise Lexus is closed now. It will open tomorrow at 9:00 a.m. 

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