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BalGas
- Propane
- Naples, FL
About this business
Choose BalGas as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
3506 Prospect Ave, Naples, FL, 34104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amerigas brought us a new tank (new customers) around 12/24, and we are still waiting for them to fill it up. Countless calls to them, and they say they will be here the next day, to which we are still waiting. Our electric bill will be very high due to running electric heaters and the oven to stay warm. This company tells you they will do one thing, yet does another while making you wait. This is no way to treat customers, especially new customers! We just called them today and told them there may be a leak in the line, so ... read more
A brief history: A driver had filled our tank to capacity, which we never do because it is too expensive for one payment. So, I decided to try and pay the bill over a few months. Apparently, the bill has to be paid in full within a certain time frame, a time frame that we did not meet (we were unaware). So they moved our account to will-call. I've ran out of gas a few times and have placed expedited delivery orders before. Sometimes it takes a few days to get the fill. But, hey I get it takes time. I ran out of gas again and... read more
This company is absolutely horrible! I don't even know how they haven't been shut down yet. Was a customer on automatic delivery for 2 years. Figured when I bought the house I would keep it simple and transfer the service in my name. I don't know what happened this year but across the U.S people are having the same issues so that tell's you something. I was put in for a delivery on December 8, 2020. 2 weeks went by and nothing. I checked my tanks an I was at 20% with a cold 2 weeks ahead. I called to get an up to date delive... read more
I think they are terrible. Its been bad for me with money like everyone else. I am on almost zero that can't even make an emergency stop I have to wait 14 days they just don't care.
What a trash company, Out of heat for over 2 weeks and still no scheduled delivery date. Don't worry in the time it took to get through to customer service, I already scheduled a new company to come change our tank. Thanks Amerigas??
I don’t want to leave even a 1 star review! Amerigas has the worst service! They shrug you off don’t answer your questions offer $25 credit when they charge you exorbitant Tate’s for propane. Can’t explain why properties next door to each other ( tanks are 200 yards apart) are charged 40 cents a gallon difference. They say it’s the usage but the one charged the lowest per gal amount uses way less than the other. I would definitely go with any other company than Amerigas! 72 minute hold time to be told I had to hold for anoth... read more
I just cancelled my account as my home heating propane tanks are just about empty (below 5%) and I have been asking, then pleading, for delivery for a month. I was promised an emergency delivery this week that never came. So I contracted with local vendor who are coming today with new tanks and gas. AmeriGas took over a local family business who were providing good service - got an emergency delivery within hours late one night when gas ran out back in March - and they have ruined the business. Several neighbors told me the ... read more
Never delivered on time. Paid twice a $300 fee for 24/h emergency delivery that they never send! Don't even try speaking with people on phones - tons of lies and will put you on hold for hours. Nobody knows anything! They should not be in business. I hope someone will start a class-action lawsuit.
I called on a Monday to schedule a site survey. The guy I talked to said someone will be there the following Wednesday between 1pm-4pm. I asked if they could call me 20min prior so that I have time to get home from work. He said that should not be an issue at all. Come Wednesday it's close to 3:30pm and no call yet. I call to make sure I was still meeting someone. Come to find out, the appointment was never scheduled. There was a note on my account for someone else schedule the appointment? The lady I talked to Wednesday put... read more
Frequently asked questions about BalGas
How is BalGas rated?
BalGas has a 1.7 star rating with 808 reviews.
When is BalGas open?
BalGas is closed now. It will open at 8:00 a.m.
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