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Axos Bank

3.2

About this business

Axos Bank is a nationwide technology-driven financial services company that provides a full range of checking and savings products and financing for single and multifamily residential properties, among other services. With approximately $10 billion in assets, Axos Bank offers a diverse selection of consumer and business banking products through its low-cost distribution channels and affinity partners. Born digital, Axos Bank specializes in convenience and customization. 

Location details

4350 La Jolla Village Drive, San Diego, CA, 92122, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.21,073 reviews
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Drake D's profile image
Drake D 
3 years ago

Where do I even begin with this bank? Twice in the last two years they have decided to shut off my debit card without any notification or warning, leaving me to find out on my own when my card gets declined. Both times have been on weekends and when you call on a weekend, you don't get any help whatsoever. Fast forward to the following Monday and I'm told that it's been shut off because of a "threat" that they can't actually specify and they tell me that a new card has been "expedited" and should arrive in 3-5 days (I'm not ... read more

Business response:

Axos Bank takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been emailed directly to the consumer on Thursday, September 2, 2021 in order to protect consumer privacy, we are unable to provide details of the response. 

Joseph A.'s profile image
Joseph A. 
4 years ago

Horrible experience applying for a loan with AXOS a few weeks ago. We had already been turned down by another bank for a loan (not due to credit, collateral, qualifying personal criteria) but due to a unique circumstance in which the subject property title is held in a Trust. We were told by AXOS representatives they were able to lend to the Trust (we asked the question ahead of time), then they proceeded to run us through all the steps right up until the very end and rejected our application for the same exact reason (they ... read more

Business response:

Axos Bank takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been emailed directly to the consumer on Wednesday, August 18, 2021 in order to protect consumer privacy, we are unable to provide details of the response. 

Frequently asked questions about Axos Bank

How is Axos Bank rated?

Axos Bank has a 3.2 star rating with 1,073 reviews. 

When is Axos Bank open?

Axos Bank is closed now. It will open at 9:00 a.m. 

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