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AutoSavvy Gilbert
- Car Dealers
- Gilbert, AZ
About this business
Used Vehicles (The Majority of vehicles sold have a branded title designation)
Location details
1025 N Arizona Ave, Gilbert, AZ, 85233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Autosavvy did not pay the taxes for the car I purchased. The car got totaled, and now I cannot get the title. The state is coming after me for the money. They also never sent my refund for the extended warranty.
Business response:
Rosanne, we're sorry to hear of this. Can you provide information on where and when you purchased your vehicle? The zip code that is included with your review is a Minnesota zip, but we do not have any dealerships in that state. We'd like to look into this further, and provide any assistance that we can, but we need more information to do so.
Be careful. I was just looking at a Buick Lacrosse on their site for an amazing price. Double checked the VIN number on the Ride Safely website and found out there was significant water damage to the vehicle. Again, be careful.
Business response:
Ron, we appreciate you taking a look at our inventory. We're also glad that you checked the VIN. AutoSavvy specializes in selling branded title vehicles. Our inventory is mainly comprised of vehicles that were once in a collision, sustained hail damaged, stolen and recovered, or even in a flood. All of these vehicles are repaired and restored, and then go through our 151-point inspection to ensure safety. We've been in business for over 15 years, and have sold well over 50,000 vehicles. If you have any questions please reach... read more
Great to work with. Highly recommend using AutoSource to purchase a vehicle.
Business response:
Thanks, Nathan! We appreciate you taking the time to leave us a review!
Disgusted. There is no one that wants to help or answer phone calls. I was suppose to get parts replaced on my drivers chair and got a hammy down version with the ventilation not working.
Here is your warning!!! If you move ahead and buy a car from these guys, good luck to you. They do not stand behind their cars after the sell them!! Check engine light came on 2 days after we drove it off the lot, and has stayed on despite us doing work with our mechanic. There is obviously a much more serious issue that is going on but we can't get anyone at Autosource to help us. These guys are crooked, be super careful!
Business response:
****, we're sorry to see your review here. It appears that you've had an open claim with our service team. As well as spoken with ****, from our customer service management team, concerning your vehicle. Unfortunately, the issue is not covered by our limited powertrain warranty and a vehicle service contract was not included when the vehicle was purchased. At this point we will not be able to provide coverage.
Look at their reviews, the real ones not fake ones written by themselves and friends and paid bots. I was also a victim of being told the vehicle was fully repaired with no issues but it needed thousands in repairs. They don't honor their warranty or return emails or answer the phone. You'll get the run around when you try to run a problem up to higher management too. If you want to experience the stereotype of the worst used car buying experience buy one here.
Business response:
Kevin, we're sorry to see your review. We don't seem to have record of a vehicle purchase under your name and zip code, however it could be associated with another name. We'd like to take a look and see what we can do to help. If you are experiencing issues with your vehicle, you can reach out to our customer service team at 833-959-0253.
Excellent service all around. Sales and financing were smooth and easy!
Business response:
Thanks for your review and feedback, Shane!
I purchased a 2018 Honda from them and had to put over $4,000 in repairs the first year. The repairs had to be completed because the vehicle was not correctly repaired the first time. There were even parts that were super glued on! I reached out and spoke with the manager and he would do nothing! Please stay away from this business. If you want to buy a salvaged car, find a better dealership that actually fixes their vehicles correctly.
I purchased a 2016 Chevy Camaro SS from them in August of 2018. When I purchased the car they told me it was a flood damaged car but it only reached the bottom of the car and everything was rebuilt. I looked and seen no damage and everything was in great working condition. When I purchased the vehicle I also purchased the warranty that they provided. Everything was good and I always did my oil changes on time. In September my wife and I decided to go for a drive, while driving down the road I hear a BOOM then the engine quit... read more
Business response:
Ernie, we're sorry to hear of this. Our customer service team is available to review this situation. You can call 833-959-0257 to get in contact with them.
Frequently asked questions about AutoSavvy Gilbert
How is AutoSavvy Gilbert rated?
AutoSavvy Gilbert has a 4.5 star rating with 1,282 reviews.
When is AutoSavvy Gilbert open?
AutoSavvy Gilbert is open now. It will close at 8:00 p.m.
Need help? Contact us.
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