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Autonation Inc
- Auto Parts & Supplies
- Douglasville, GA
About this business
AutoNation Honda Thornton Road, an Atlanta Honda dealer, has a vast inventory of new & used Honda cars, trucks, hybrids and SUVs. We offer vehicle financing, Honda OEM factory service & auto parts.
Location details
1979 Thornton Rd, Douglasville, GA, 30122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedOn November 21st I went in for my appointment with Latrice she was out so I was placed with Alexis D. I told her I would wait in the waiting room for my vehicle but put my car with Fearon I'mon school like that. Something happened that upset me. When I spoke with Alexis D. about it she quickly apologized and corrected it. I been coming to get y vehicles service there for 8 years my family are Honda owners. when it was time for me to check out Alexis went over and beyond giving personal customer service. I love it when people... read more
Business response:
Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I had a wonderful experience at AutoNation Honda on Thornton Road.They do an amazing job on my car. The team there is so nice and helpful they always go an extra mile to help me in anyway.
Business response:
Marlene, we're glad you had such a wonderful experience with us! If you need more help, our team is available to talk -- safe travels!
Kevin my technician was very polite and knew his business well. He was also very personable and that was refreshing. I would recommend Auto Nation Honda to any and everyone. Great folks.
Business response:
Claudene, thank you for your kind review; we are happy to pass along your comments to Kevin! If you ever need help, just give us a call. Happy motoring!
Customer service, be honest with customer. I had an appointment at 11 am for a key. I was told it would take 1 to 1 1/2 hours. Three hours later my key was done. This caused me to miss my next appointment. I specifically ask are you sure. That I had another appointment at 1 pm. We will get you out in time for appointment. This did not happen, tell me it’s not possible. I will not be coming back.
Business response:
Thank you very much for sharing these comments, Robert. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (770) 674-6078 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
They have excellent customer service. They are knowledgeable and able to get my car brand new all time
Business response:
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
The new car sales experience with Ike was exceptional. However the service dept is miles behind!! Over a 2 hour wait for an oil change with an appt is unacceptable!!! Still waiting.....been here since 11am
Business response:
Thanks so much for the warm recommendation of the team here at AutoNation Honda Thornton Road. Don't hesitate to call us if you ever need anything. Be safe on the road!
Someone Help me!! Hello and Good evening. I bought a brand new Honda Fit LX from Honda Autonation in Lithia Springs, GA on Memorial Day weekend. I just love my car! Unfortunately there are two paint issues on my car, and I have less than 2000 miles on it to date. I was told that Amber Smith could help me, but she returns no emails nor phone calls. I brought my car in October 19th and Jeffrey Barnett looked it over, took pictures, and told me that Amber Smith would more than likely be the one to follow up with me. Not so! Tha... read more
Business response:
Linda, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
People were great and did service that was requested
Excellent service when my car indicated under inflated tires when all tires were fully inflated. Technician reset the system and in 5 minutes I was on my way.
Business response:
Garland, thank you for sharing your positive experience! We hope you have a great day!
Frequently asked questions about Autonation Inc
How is Autonation Inc rated?
Autonation Inc has a 4.2 star rating with 2,243 reviews.
When is Autonation Inc open?
Autonation Inc is open now. It will close at 6:00 p.m.
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