AutoNation Ford Jacksonville's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

AutoNation Ford Jacksonville

4.4

About this business

Location details

10720 Philips Hwy, Jacksonville, FL, 32256, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.44,638 reviews
Select a rating
Randy Cagle's profile image
Randy Cagle 
8 years ago

went for 30,000 mile service, i have af250 super duty so knew it would not be cheap. service tech.said it might be as much as $600 and went over what would be done which included 4 wheel alignment.asked for synthetic oil and got regular oil so had to have them change it. oil change alone was $250 total bill was$636 and i didn't even get the 4 wheel alignment 

Terry Pannullo McMahon's profile image
Terry Pannullo McMahon 
8 years ago

Service after the sale is nonexistent. Even trying to get return texts or phone calls is frustrating! 

Andrea Jaffe's profile image
Andrea Jaffe 
8 years ago

I didn't have an appointment and a major problem. They got me in and out in half a day and the problem was $25 not a major expense. They were so courteous and service oriented! 

Scott Sumner's profile image
Scott Sumner 
8 years ago

Mike helped us get a great deal on a new Explorer. Mike and the staff did a great job of doing everything they could do. Will definitely continue to shop and refer people. 

Tina Bracewell's profile image
Tina Bracewell 
8 years ago

2 two hour job turned to 6 hour but they can and told me on all up dates ! Service a 5 but the waiting space needs to be clean and the outside is very very dirty! Please clean up trash 

Debbie Wheatley's profile image
Debbie Wheatley 
8 years ago

Susan is great! She always makes sure my vehicle & I are taking care of properly! 

Ricky Vicciardo's profile image
Ricky Vicciardo 
8 years ago

3hr oil change . They forgot to put up my skid plate so when Ieft out of the dealership I was dragging all the down the road making a loud noise. Drove back to the dealership and now they have to order me a new one . They took it off for the mean while. So I drive home now 3 1/2 hrs later. They never rotated my tires . I paid for this but it never got done. I call them back and they did call me back and I know they didt because the two front tire were warn on the out side. They want me to get other work done on my truck and ... read more

Danny Ray's profile image
Danny Ray 
8 years ago

Bought a truck in early February and my trade in is still my paid off through the bank it was financed with. This has hurt my credit and after multiple times speaking to the finance department, I was told it was handled. It has now been reported to my credit and the management told me good luck on doing what I felt like I needed to do in pursuing legal advice because he was "enjoying his day off"! DO NOT BUY FROM THIS DEALERSHIP!!!! 

LeeAnn Robbins's profile image
LeeAnn Robbins 
8 years ago

Service for a car sucks here, 2 1/2hr wait for my appointment of 10:30 oil change. 12:48, still waiting!?! Go somewhere else!!!!! 

Frequently asked questions about AutoNation Ford Jacksonville

How is AutoNation Ford Jacksonville rated?

AutoNation Ford Jacksonville has a 4.4 star rating with 4,638 reviews. 

When is AutoNation Ford Jacksonville open?

AutoNation Ford Jacksonville is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com