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AutoNation Chrysler Dodge Jeep RAM Valencia
- Automotive
- Valencia, CA
About this business
If you're shopping for a Chrysler, Dodge, Jeep, or RAM in the North LA area, be sure to visit AutoNation Chrysler Dodge Jeep Ram Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used CDJR vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located just off Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Chrysler, Dodge, Jeep, or RAM, or are a longtime owner, our team at AutoNation C... read more
Location details
23820 Creekside Rd, Valencia, CA, 91355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Terrible customer service after purchasing a vehicle earlier this month. Not only was the car i purchased still very dirty after they said they washed and cleaned it but was told by my salesperson Pedro that he would make sure we got a second key fob programmed within a couple of weeks of us purchasing the car since we only got one. Well almost one month later he is not even returning our calls had to speak to a sales manager who gave us a date to go and get new key fob programmed. Showed up on the day told waited an hour on... read more
Business response:
Hi Ruth, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661)877-6276 to discuss what we can do to help. Take care!
RecommendedDon’t plan anything when getting the oil change. Even with a appointment it takes 3 or 4 hours. They who work there really don’t give a poo about how long you wait.
Business response:
Dale, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Take care!
service dept sucks..both vehicles I have bought have had issues and no been repaired properly
Business response:
Hi Chris, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our general manager at (661)877-6276. We hope to hear from you.
Auto Nation has done an amazing job training their employees all were super welcoming, friendly, and helpful. Especially Luis Rodriguez. He went above and beyond to help me get my new car from being so helpful to texting me making sure I’d make it back in time from the bank to drive my new car home that same day. Luis was super friendly and supportive answering all my questions and more. He not only answered my questions but made sure I understood everything and how everything works in my car and took the time to show and or... read more
Business response:
Amanda, thank you for your kind review; we are happy to pass along your comments to Luis here at AutoNation Chrysler Dodge Jeep RAM Valencia! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Business response:
Hi Kimberly, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Valencia take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, please reach out to our General Manager at (661)877-6276 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
My service advisor was Stephanie she’s an excellent service advisor and she got the job done and they gave me the car back was washed I was very pleased and happy with the service I highly recommend Dodge dealership in Valencia to ever owns jeep and Dutch Brent thank you Stephanie I think your service department excellent shop God bless John
Business response:
Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Valencia! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Valencia and we hope to be of service again in the future.
Jordan in the service department helped me with my Ram 1500 and he went above and beyond. Really good guy and solid service all around.
Business response:
We are pleased to hear you had such a positive experience with us, Kenny! Thank you so much for being one of our valued guests and we look forward to your next visit!
After bringing my car in for an engine light on, they said it was fixed after five hours of service. Two days later the engine light came on again and then I had to bring it back and now they say it’s probably a different issue which will probably cost me more money. This is the worst service department I’ve ever experienced in my entire life and I would never buy a car from here again and would recommend that anybody else does not do so as well. Whatever happened to customer service?
Business response:
Hi Jeana, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Valencia. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (661) 379-7709 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Business response:
Hi Sofia, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Valencia. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the General Manager at (661)877-6276 -- we hope to hear from you soon.
Frequently asked questions about AutoNation Chrysler Dodge Jeep RAM Valencia
How is AutoNation Chrysler Dodge Jeep RAM Valencia rated?
AutoNation Chrysler Dodge Jeep RAM Valencia has a 4.3 star rating with 3,452 reviews.
When is AutoNation Chrysler Dodge Jeep RAM Valencia open?
AutoNation Chrysler Dodge Jeep RAM Valencia is open now. It will close at 9:00 p.m.
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