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AutoNation Chrysler Dodge Jeep RAM Valencia
- Automotive
- Valencia, CA
About this business
Location details
23820 Creekside Rd, Valencia, CA, 91355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
terrible customer service. purchased a jeep LESS THAN A YEAR AGO to find out it needed a new transmission and parking brake which they are fighting on fixing. They also WITHHELD information on my warranty. Complete bunch of clowns that I regret buying a car from.
Happy That I had a free oil change but was surprised to find out they charge to rotate the tires and also they asked if I wanted the car wash which I said yes but the car was not washed.
Service advisor was nice and accommodating, got me a rental vehicle while they were fixing some recall issues. I also asked for a inspection to see if there was anything else needed on my Ram 1500, was given a list of things that needed to be done, the important one was the brakes. I was given a cost that after researching was about double the going rate. Finally after searching for discounts, not wanting to pickup truck and take it somewhere and have to wait again, I found a Mopar discount that cut the price by about 50 per... read more
On 12/20/18 my business partner and I took our companies 2016 Ram Promaster into the AutoNation Chrysler Dodge Jeep Ram Dealership Valencia, located at 23820 Creekside Rd., Santa Clarita, CA 91355 for service due to unusual oil consumption and no low oil warning light. At the end of the day, we returned to the Dealership to pick up the vehicle. While waiting outside, the Service Technician drove the vehicle to the pickup location where we were standing. As he attempted to e...Continue Reading
Took my car for service. Advisor had a really bad attitude and was rude. I will not go back. Advisor needs to learn good customer service.
1 star Have tried to schedule to get my truck in for recalls 2 separate times months apart, both times they said parts were not available they would call me when they get them in. About a year since the first recall later still no call now I have 3 recalls on the truck so I finally call and make sure they have the parts and make an appointment. When I dropped off my truck with an appointment I had to wait 35 minutes to finally see an advisor to tell them why I was there and sign paperwork.
Took the truck in for service they never test drove it the warning light for losing traction was on I had to take it back I have them turn it off shut and when I got home the truck was sounded funny so I opened the hood and they left the air cleaner open I mean they left the top of it off
Compared to my last dealership where I bought my Jeep, this dealership was the best. Lyra my service adviser was great. After experiencing a service department that damaged my brand new car over at Rydell in San Fernando I was nervous letting another dealer work on the car. With Auto Nation I had no worries with the friendly staff and knowing they use professional paint shops to fix cosmetic damage. Very satisfied and highly recommend the service department. They worked on my car a couple of times with no issue.
Frequently asked questions about AutoNation Chrysler Dodge Jeep RAM Valencia
How is AutoNation Chrysler Dodge Jeep RAM Valencia rated?
AutoNation Chrysler Dodge Jeep RAM Valencia has a 4.3 star rating with 3,481 reviews.
When is AutoNation Chrysler Dodge Jeep RAM Valencia open?
AutoNation Chrysler Dodge Jeep RAM Valencia is open now. It will close at 8:00 p.m.
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