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Autobell Car Wash

4.2

About this business

Location details

Hilltop Square, 528 First Colonial Rd, Virginia Beach, VA, 23451, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:30 a.m. to 6:00 p.m.
4.2945 reviews
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Sandra Kirby's profile image
Sandra Kirby 
2 years ago

Took car today- 3 people working- 20 minutes later they started drying car- needless to say spots— bad service 

Daniel Peninger's profile image
Daniel Peninger 
2 years ago

Tried them today for the first time and I doubt that I’ll be a returning customer. Prices are high (you have to pay an extra $15 on top of whatever package you get for them to vacuum more than the tops of the seats and floors), it takes forever to get done (I was there around an hour), and I still had to re-vacuum areas when I got home. 

Dave MC's profile image
Dave MC 
3 years ago

$35 plus $5-10 isn't a bad price for a full service wash and interior clean. If it's clean after you pay it. I've been going to this carwash for over 10 years. When you look down on the floor, and there is still dirt and stones where you say you vacuumed, you didn't vacuum. When there are spots all over the windows you said you wiped, you didn't wipe them. When there is dirt and grime on the body of the vehicle, you didn't dry it. Maybe if you start there, you get yourself to… See more 

Donald Kent's profile image
Donald Kent 
4 years ago

Worst car wash I have ever received. Spots not touched with armor all. running boards not cleaned after asking specifically for the chrome areas to be cleaned. Fragrance was to be added and there was absolutely none in the truck at all. Not even a hint of it. Specifically asked for the leather seats to be armor alled and they were not. will never go back to this car wash and I would not recommend it to anyone after this experience 

Renee Garner Bell's profile image
Renee Garner Bell 
4 years ago

Got our daughter’s car cleaned here last night and there is still mud and dirt across the bottom of the car and the inside was not vacuumed well. Floor mats were not moved and vacuumed underneath and the seats were not moved to vacuum under/around. Today is her prom and her dad is outside cleaning it again because of the terrible job done at AB last night. AB has always done great in the past - but whoever worked detail last night 5/21/21 needs to be retrained! 

Michelle Marvin's profile image
Michelle Marvin 
4 years ago

I’m not sure if the young lady who greeted me was new or not but did not seem very vested in her position or excited to be there. I was advised that they could not do Amaral yet there was a large sign advertising for it so I was very confused and was told they’re just not doing it right now without an explanation. I asked her about a monthly wash that I had been told about the last time I was there she said she didn’t know anything about that and they don’t offer it The yo… See more 

John Mace's profile image
John Mace 
4 years ago

There were a lot of missed areas. I was Actually considering getting the Monthly wash. 

Business response:

We apologize that we did not meet your expectations, John. Your feedback is important and we would like to learn more about this visit. May we reach out to you? If so, please message us the best way to reach you. Thank you again. We hope to hear from you soon. 

Robin Suggs's profile image
Robin Suggs 
4 years ago

I wouldn’t take my bicycle down there to have it washed they suck !! Such terrible service.My husband paid 45 dollars to have his truck clean and the inside looks the same , doesn’t even look like they vacuum at all 

Business response:

We sincerely apologize about your experience Robin, we would like to hear more about how we could have better met your expectations. Please contact us through private message with the location you visited and your contact info, so we can work to make it right. 

Trish Haynes's profile image
Trish Haynes 
recommend  Recommended
4 years ago

The personnel is very nice! Quick, clean service! I will return very soon! 

Business response:

Thank you for taking time to recognize our team, Trish. We appreciate it greatly! Have a wonderful weekend. 

Frequently asked questions about Autobell Car Wash

How is Autobell Car Wash rated?

Autobell Car Wash has a 4.2 star rating with 945 reviews. 

When is Autobell Car Wash open?

Autobell Car Wash is closed now. It will open at 7:00 a.m. 

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