Auto Center Bargain Lot

Ray S 

on BBB

5 years ago

This dealership is horrible when it comes to customer service. I was interested in a vehicle, reached out to the dealer and was given a VIP appointment for Sunday to check the vehicle. Sunday morning I received a text with a time and name of the person I was meeting at the dealership. Edward was my point of contact, I drove 45 minutes to see the vehicle. Once I got to the dealer I asked for Edward, he came out and told me one of his associates would show me the vehicle and once I was happy he (Edward) would work the numbers.... read more

Nicholas S. 

on BBB

5 years ago

Tried to by a new car from them, but they insisted on making me pay taxes I didn't owe. They tried to blame everyone else, but when their excuses ran out the general manager finally admitted it was their policy to charge as much as they could, even if it is not legally owed. He gave the reason that it was their "policy" and there was nothing that can be done. If you support the military, do not buy from them as they try to exploit military out-of-state. I've heard about places like this but have never seen it in my 19 years ... read more

Paris D 

on BBB

5 years ago

I went in to see a car that I was interested in. I test drove the vehicle, decided I wanted to buy it, and I was able to secure financing. I was offered an all weather pkg, an extended warranty, and a service pkg with oil changes. When I said I wasn't interested in any of the add-ons, I was told by both Connor *****and Leo *******that I could not purchase the vehicle unless I purchased one of the add-ons as well. They literally refused to sell me a car because I didn't want to buy any extras. My car was totaled in an acciden... read more

A Steed 

on BBB

5 years ago

Long time customer of ******** ******** **** ***** in Kissimmee, Fl no more! Worse service appointment ever! I went in for the promotional oil change and ended up being charged for the oil change. My vehicle required other services which wasn't an issue but the lack of communication, safety hazard, and blatant disregard of my schedule for the repair exceeded four days when I was quoted initially a couple of hours. I was hung up on, didn't receive calls back. Just HORRIBLE 

Darrel V 

on BBB

5 years ago

This company (Chevrolet of Wayzata, MN) engages in very deceptive advertising. It's called bait and switch. I was dealing with them for a couple of weeks on a used truck. Today I was ready to buy. Then they tell me there is a $799 additional fee for some paint protector and fabric spray that they have already applied to the truck. But their web site says "Our Price". Yet their price does not include the $799 up-charge that they say they put on all their vehicles. I talked to one of the managers, I explained that if it is on ... read more

Adrian T 

on BBB

5 years ago

The worst company ( Napleton Nissan St. Louis Mo.) ever there is literally no customer service skills at all I called corporate and got the same thing. The lady that answered the phone was the rudest person I’ve ever encountered She yelled at me because I told her that it’s been three days and no one since I left a message has called me back. Then she hangs up on me. PLEASE DO NOT BUY ANYTHING FROM THEM 

Joe T 

on BBB

5 years ago

My name is Joe Taylor and this was the most horrifying experience I’ve ever been through trying to purchase a car from Napleton Nissan in St. Louis Mo. The customer service skills are not there and there very pushy sales people. And rudest people ever Please do not purchase from them. Over priced cars 

luke stieber 

on BBB

5 years ago

First and foremost let me say my sales associate Belsie was 5 stars all day long, she was wonderful. As for the rest lets get into it. February 22nd I went into napleton to get some warranty work done, instead i ended up looking at a 2020 hyundai kona and had decided to purchase said kona, trading in my current hyundai. This kona will be the 3rd vehicle ive purchased from napleton hyundai in less than 4 years. After having signed all the paperwork, i told a few people there who i was talking to that i would need to come back... read more

Rip off 

on BBB

5 years ago

i have been going here since i bought my ***** ******* which i will never buy another again. I was charged 177 dollars for an A/C check and then told that the repairs would be 1,600 dollars when i went online to a consumer page to check prices of repairs so as to not get ripped-off its says that this repair should be between 500 - 700 dollars with parts and labor. when i tried to explain this to Michael ***** who took care of me he said he understood and he didn't take his car to dealers ,but he could not help me. This is al... read more