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5930 W Plano Pkwy, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Murad and Gilbert (in the service dept) at Audi Plano , were very helpful & considerate of my needs when I brought my car in for an unexpected service. They took the time to listen to me address my concerns, got the problem resolved, even went above & beyond to make sure I left the dealership satisfied as a valued client should. Thanks for the exceptional client experience!! - QB
Excellent experience - Quick and too the point - Good dudes
After deciding it was time to replace our vehicle we had decided to look for another gently used vehicle. It had been an awful experience and a lengthy one right up to the point we dropped in (very late, I might add) to Audi Plano. We met with Crystal Taylor, told her exactly what we were looking for and what our price point was. She delivered that exactly. Didn't try to sell us something we didn't want. She stayed late to get the paperwork done and was on top of the details. She totally turned that car buying experience aro... read more
My first experience with Audi Plano service department not encouraging. Spent an exorbitant amount of money to purchase an added key remote and have it programmed. Waited an hour and half while the programming was supposedly done. Didn't discover that the key remote didn't work until several hours later when I arrived home - turns out my wife's key remote (in her purse) was allowing the car to function. The newly programmed key remote does not work. Now another trip to the dealer and another hour and a half wait. FAIL.
Very courteous and knowlageable service personnel.
I am happy with Audi plano
My recent service appointment was convenient and efficient, from scheduling online to onsite coordination. James Merriman provided exceptional service, including relevant information and consistent communication, all in a friendly and professional manner. I have been a customer of this dealership for many years and will continue.
Have had to deal with Jamie in the titling department. I have never been treated so rudely in my life and if the way she talks to people is any indication of how Audi of Plano treats people I 100% wouldn't recommend anyone to this store. Does anyone else ever have problems with this store taking messages and never getting a call back or is it just me?
As usual, every time I visit Audi Plano it’s an outstanding experience. All the staff there treat the customers with the upmost respect and courtesy. Paul Berry is one of a kind and his professionalism is superior and the best I have ever seen in customer service. Thank you Audi PLANO for treating us like family 👍🏽👍🏽👍🏽
Audi Plano has a 4.4 star rating with 8,326 reviews.
Audi Plano is closed now. It will open on Monday at 9:00 a.m.
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